Address: | 25A Atlantic Ave, Freeport, NY 11520, USA |
Phone: | +1 516-223-4828 |
Rating: | 4.2 |
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Deanne Deoraj
First time customers at Astro Cleaners. Our experience there was the worst service I have ever experienced. I took some curtains to dry clean for my company, Mr Kenny "not sure if hes the owner or manager". He told my husband and I $10.00 so I said OK good and offer to pay, Kenny was very friendly and said pay when we come to pick up. When the curtains was ready we got a call to pick up. I had my $10.00 with tip ready to pay. To my surprise I had a receipt for $150.00. I told the person there I cannot pay this amount that Kenny said $10.00. The next day I went back with my husband to clear this up with Kenny. I told Kenny there was some misunderstanding about this $150.00 you told us $10.00. Kenny who was getting furious now told my husband and I he said $10.00 a piece. We told him he clearly did not say that, then he went on shouting and calling us stupid people. I told him Ill give him my managers number and he can work something out with her. Mr Kenny went on saying we are mad and stupid in a furious manner, so we decided to leave, Kenny took the curtains and threw them on the parking lot, by this time we had a lot of spectators. Kenny said hes going to throw the curtains in the garbage, so I said ok, he then pick the curtains and threw them on top the car, when he did that I went in the car and lock the door cause Kenny was clearly the crazy one here. My husband told Kenny if he do that again hell call the cops, Kenny was yelling saying go ahead and call the cops, then he reached to open the car door. "Thank God I locked the door" cause I didnt know what he was trying to open the door to do. At that point my husband came in the car and we left in shock.
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Gregg Gendelman
I have been using this cleaner for almost 2 years. My clothes are cleaned and pressed, with such care. I have had tailoring done as well. The service is great, and the prices are fair. I highly recommend this dry cleaner.
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Emmanuel Suriel
Fair prices and the owner is really nice and helpful