Address: | 360 NY-211, Middletown, NY 10940, USA |
Phone: | +1 845-343-0111 |
Site: | americancleanersmiddletown.com |
Rating: | 3.9 |
Working: | 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 6AM–7PM 6AM–6PM 8AM–2PM |
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J Capo-Thomas
Liz is unprofessional! She does not care about customer service or common curtesy! My husband dropped off my clothes at 6am and specifically asked for same day service. I return for pick up 12 hours later to find out my shirts would not be ready until Wednesday. I then asked for my shirts because I was very disappointed. Meanwhile 2 pair of pants and 2 sweaters were. So I asked for my clothes back and she then tells me their in the laundry. Yeah ok! First off I asked for dry cleaning not laundry! I have a washer & dryer at home. Whats the point of paying for their services when I could have just done it myself. Then she blames the misunderstanding at the manager and has the nerve to tell me she worked their for 16 years and never provides same day service. Do not go to American Cleaners! My husband has replaced 4 shirts over a period of 2 months because of their negligence! Each time we retrieve our stuff, buttons are missing, excuse tags are placed on our shirts and they automatically default your clothes to laundry, instead of dry cleaning. Im done with this place and wont be spending any of our hard earn money anymore! And I bet once others realize how incompetent these folks are I bet Liz wont be telling people shes worked there for 16 years and instead will be filing unemployment! Good luck with your clothes! They dont care....
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Anonymous User
I have been patronizing this cleaners for many years and spend $100s of dollars a year there. Today I went in with a coupon from the paper and the coupons from the website and attempted to use them on some shirts for my husband. Some woman (one of the owners??) refused to honor the coupons because the shirts were long sleeved "polo shirts" and not sweaters. I tried explaining to her that the associates had listed them as sweaters in the past and she still refused to honor them saying "I cant, its not right". The difference between paying the full price and the coupon price was $0.40!! I would have saved $1.60, but I guess that would have broken their bank!!! I am looking for another cleaners who arent quite as cheap!!!!!
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Steven Jones
Paid for a pair pants to be hem two weeks ago today I went to pick the pants up they were clean but not hem when asked how long will it take for my pants to be hem they said two weeks again not acceptable! They lost my services
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Stan Dvoskin
Outstanding service, they got out stamina that I never thought would come out, and for a garment that required special handling... And a Veterans discount to boot. Great people song great work!
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Greg Medlin
My family has been using American Cleaners for over 25 years. Weve tried other cleaners but always come back to American Cleaners. The staff is courteous and the prices are good.
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J. Shane Hatcher
Liz and her staff always take great care of me. I have been using American Cleaners for three years and find them to be economical and timely.
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Anonymous User
excellent hours,great prices,coupons, and great availability for working people Arthur of ellenville
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dave stud
Unprofessional. Bad working conditions. Illegal workers. What more to say.... Dont come here
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fran cesca
I love the job American Cleaners does on my suits and I am lucky to have them close by.
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Francesca R. Albanese
Excellent service, always fast and reliable. I wouldnt take my clothes anywhere else!
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Seamus Weir
Very polite people behind the counter.
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Suzanne
Convenient hours and fast service!
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Nishant Shah
Great fast service!