J & J Automotive Repair LLC

8 Commerce St, Poughkeepsie, NY 12603, USA

Address:	8 Commerce St, Poughkeepsie, NY 12603, USA
Phone:	+1 845-485-8550
Site:	jandjautomotiverepairllc.com
Rating:	5
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed

Location

Photos 78

Reviews 7

Joshua Drew

Are you looking for the most trusted, honest, and effective mechanic in the Hudson Valley? Than look no further than J&J. After years of trying to find a reliable and honest mechanic, I stumbled into J&J’s shop after a recommendation from a close friend. I was immediately greeted with a warm smile from Jay. The ambiance of the shop provides a feeling of a comfortable, friendly, and open environment. I explained to Jay my issue with my tires and he quickly hopped in the car with me for a test drive. After the test drive, my car was taken into the shop and evaluated. It took less than thirty minutes to determine the main cause of the issue. Jay took me aside and explained ALL of my options. I was not pressured to purchase anything or even continue using their services. I was amazed about how open and honest Jay was, as I’ve never received this type of customer service. Jay even taught me why it happened, how it happened, and how to prevent it moving forward. After evaluating my multiple options, I decided to purchase tires which fixed the issue immediately. My jaw dropped when he told me the prices for the tires. I did not believe the number the first and second time he showed me it. It was a great price. My tires and car have been working flawlessly since I had the work done. Since my visit to J&J, I have brought my mother’s car and brothers car into the shop. They received the same expert and friendly service as I received. I highly recommend this shop to anybody in the area who is looking for the most honest and effective mechanics around. I intend to use J&J’s services for as long as I can, even when I move out of the Poughkeepsie area. Thank you again J&J for showing me the trustworthy, family oriented, and expert knowledge mechanic still exists.

Savvy Saw

Its hard to find honest mechanics these days & Jason was Godsend. My car broke down at a green light in Poughkeepsie and I chose to bring my car to J&J because of their ratings & a local persons recommendation. I was stranded - 2 hours away from home - stressed & at their mercy. This could have been a disaster ... they could have easily taken advantage of my situation (especially since Im not a local & a woman) & charge me an arm & a leg for a laundry list of things - but my experience was amazing. Not only was Jason helpful - he was transparent - honest & sincere. Despite having a hectic schedule, Jason personally went and got the necessary parts needed to repair my car in an effort to get me home before dark (I reached Manhattan by 7:30!). He walked me exactly through each step and patiently answered all my questions (and I had a million of them). He even gave me a much needed pep talk lol! J&Js service was nothing short of how a family member would treat you and I really wish them the best and success for years to come! Not only did I reach home safely without my car breaking down again, Jason asked me to call him to confirm that I reached safely for his own peace of mind. Im not making any of this up & am not getting paid to write this review - its honest and I owe them. I will def be staying in touch with them & using them as a sound board for any future car issues. Highly recommend them. Check them out & see for yourself!

Gerard Bocker

Finding a great auto repair shop is almost as important as finding a great family doctor. After having found Jason and John at J&J Automotive Repair I have ended my search. Their work is done only after getting an accurate estimate and their prices are SUBSTANTIALLY MORE AFFORDABLE than any of the other auto repair shops in the Poughkeepsie area. Their competitors are charging at least 40% more for hourly labor on average! Ive had four of my familys cars in their shop over the past eight months and Ive been EXTREMELY SATISFIED with all aspects of doing business with them. Heres one more item that may surprise you: NEVER HAVE I BEEN GIVEN FREE ACCESS TO SEE EXACTLY WHAT WILL BE DONE TO REPAIR MY CARS...UNTIL NOW! These gentlemen are the most honest and understanding mechanics Ive known in the past thirty-five years and it would be my fault if I went anywhere else for repairs. Im going to do everything in my power to keep my 2004 Jeep Grand Cherokee Limited Edition on the road...and Ill continue to take it to them as long as they stay in business.

Steven Bauer

As stated by everyone else here, John and Jason are great. They are a couple of honest, hard-working guys doing business the right way. I have a 1998 Honda Civic with over 300,000 miles on it and, as with any car that age, it has more than one problem. Jason went out of his way to tell me about the things that could wait to be fixed and never tried to sell me on doing any more than was necessary given the cars age. Also, as others have mentioned, their pricing is more than reasonable, and I am a cheapskate so I was very happy about that. Jason and John want to build relationships with their customers that will last and everything they do, from the waiting room amenities, to the time they spend speaking with customers, to the honest feedback about necessary and unnecessary repairs, to the more than fair pricing shows that. As someone who moves around quite a bit and who drives an old, high mileage car, finding an honest, friendly, reliable mechanic is always a concern. I could not be happier that I found J and J.

Susan Chieco

These guys are awesome! I feel like a family member whenever I go there! I met them at least 15 years ago when they worked somewhere closer to me, but I would travel far and wide to have them work on my car! My four kids actually still rather bring their car to J & J rather than anyone near where they live, now that they are out of town! Six cars have been wonderfully serviced by them for 15-20 years! Always a pleasure and I never worry about them telling me I need more than what is actually necessary. Who says.... I checked it all out and youre fine for now.... no charge! They do what is necessary and are honest about everything! They will always be my mechanic! Top notch work and pleasant and personable to boot!! Highly recommend them! No second thoughts!!

Layla Fassa

Great shop, great guys. Im a college student with my first car. Its a volvo that is as old as I am. I had previously taken it to the place in town, but I had a steering problem and they quoted me through the roof. At J&Js, they understood that I can only do repairs that fit my budget, and they took me under the car and showed me the problem (which the other guys never did-- I know, I should have requested this!). They set me up in a really comfortable waiting area since I wanted to stay with my car during the repairs. One of the owners is a welder/artist and makes beautiful and functional work on top of being a mechanic. I will be going back to them in the future, and would recommend to a friend.

Ron Schwalbe

Because in "my" personal experience, they Never "cut corners", or take short cuts, on normal maintenance and/or service, Jay & Howie have been my "go to guys" for many, MANY years ! But where they REALLY shine - is when those major issues pop up ! - - They have successfully helped me out EVERY time that I had a serious or difficult automotive problem ! They have always taken great pains, to properly diagnose, .. And .. explain the issue, as well as the "cure" . I find them both to be extremely conscientious, honest, and dedicated to making sure that all the details of the solutions/repairs, are executed properly, ... and ... safely. !