Address: | 1411 Vintage Ln, Rochester, NY 14626, USA |
Phone: | +1 585-720-6000 |
Site: | bartolomeo.com |
Rating: | 4.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Barbara Insalaco
Our experience with Bartlomeo & Perotto was all about personal service. Mike Perotto spent 3 hours with us and by the end of that time we felt as though he’d known us, and our mother that had just passed away, for years. He knew what we wanted before we did. We had no idea how to proceed but he and his staff were with us every step of the way. Mike offered suggestions and explained the grieving process that helped us to make decisions we may not have otherwise made without his guidance. Many people that were there told us how impressed they were with the facility, personable staff, funeral service and eulogy given by Mike because we didn’t have a clergy. Our mom would have been so pleased with everything. They’re exceptional at what they do and have a deep understanding on what each family needs to go through this. And it doesn’t end with the funeral. They provide a wonderful package that includes a memory CD, beautiful thank you notes and prayer cards, a personal binder, an online Book of Memories tribute and an invitation to the Butterfly Release held in the summer. We can’t say enough about the excellent care we received topping it off with having Rocky, their grief therapy dog (in training), by our side. They became our mentors, our advocates, and our friends.
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Lisa Bass
When my family realized my grandmother was going to pass, a friend whod recently lost her mother highly recommended this place. We cannot say enough about how wonderful they were. We worked with Dave. He was truly understanding of our needs during our time of grief. He explained all of our options and didnt give us any pressure to make any choices. He was patient and kind. It was as if he was a part of the family throughout this process. The funeral was very clean, beautiful and smelled sweet. The room where we had the wake included a slide show, which they put together for us. They even gave out butterfly pins, which we hadnt expected but the family appreciated. One thing we realize is important, which wed never thought about, was how theyve kept up with technology. My grandmothers obituary is online (forever). They also posted the slide show so that we can share it with friends and family. This was particularly useful because our family is located all over the world. Overall, we felt as though my grandmother (at 91 years of age) was given a gracious and dignified exit as we laid her to rest. For that we are truly thankful.
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Robin Purcio
I world highly recommend them! Everyone was compassionate, helpful, caring, kind and professional during this stressful & very emotional time. Lets face it, no one wants to make funeral arrangements but they made it bearable during our time of raw grief. I dropped off 3 boxes of items for my moms memory table. I wanted to be involved in setting them up but I had other things to do so I had to trust them. When I walked in and saw what they did to honor my mom, I started to cry. I had very high expectations and they far exceeded them. The Book of Memories is a wonderful way for people to upload photos, leave condolences and post stories and memories. We had a lot of family out of state and not able to come. This was a way for them to feel like they were there. To deal with grief day in and day out takes very special people. David and others at Bartolomeo & Perotto are exceptionally special people. My mom wouldve been pleased and proud of what they did !!!
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LisaS
Our father passed away suddenly, and we turned to Bartolomeo & Perotto. No hard sale here, just kind, compassionate people who helped us through a painful time. We worked with Joe Capuano, an amazing gentleman who will say that hes just doing his job, but who I think goes above and beyond any reasonable expectation. We highly recommend Bartolomeo & Perotto. - the Siebold Family
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jacob wozniak
I would like to say now that I am old enough that these people are caring and just plain out wonderful people they took great care of my grandfather that I lost when I was 6 and I couldnt say thank you anymore
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khaleda sallade
Many thanks from the Najeem family for your caring and compassionate treatment of our mother and for accommodating our familys funeral services needs.
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Sandra Pattonstewsan
My brothers memorial service was handled in a very professional,caring and sensitive manner.
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CJ Schillaci
A decent place for your loved ones final event
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Austin Goodenough
Great service, love the creativity.
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Kathy Salerno
Its very clean & roomy