Carter Funeral Home Inc & Monuments

1604 Grant Blvd, Syracuse, NY 13208, USA

Address:	1604 Grant Blvd, Syracuse, NY 13208, USA
Phone:	+1 315-474-1427
Site:	carterfuneralhome.com
Rating:	5
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 34

Reviews 5

Glikko Wyatt

We cant begin to express just how wonderful Carter Funeral Home was during one of the hardest times in our familys life. We trusted them with the last thing we could do for our mom and they went above and beyond to make sure all our expectations were not only met but exceeded. from the minute we walked in the door to plan our mom,s funeral they made us feel like family . They made sure we were comfortable , offered us water and were constantly checking to make sure we were all doing ok. Planning a funeral is never easy and Carter Funeral Home did so many little things throughout the process that allowed us as a family to grieve without having to worry about any details being left undone. When we set up the photos on a board to display they took the time to review then offer some suggestions for a few changes. Something they could have left the way we had it but instead they took the initiative to make it perfect.They put the same attention into the video giving it the personal touch that helped to make it special. They never once made us feel rushed in an of our decision . If we called and left a message they always got right back to us.They were attentive every step of they way and we were never made to feel like we were bothering them . No request was ever questioned but instead they just made it happen. We had a last minute change on our moms outfit and we told them we would bring the shirt right over they offered to pick it up. To go the extra mile during a time of great stress meant so much to us. They directed cars in the parking lot, opened the door foe every family and friend that came to give their condolences and they were always checking on us to make sure we didnt need tissues, water, mints or just a minute to compose ourselves. Even when it was all over and I went to pick up the death certificate ,(which they also offered to drop off), they didnt just hand them to me and send me on my way, They asked not only how I was doing but also how the rest of the family was, Once again the personal touches that continued to make us feel that they treated us just as they would have treated a member of their family, There are many places we could have chosen but we know as a family we made the right choice in choosing Carter Funeral Home, They are a family owned business and family is what we felt like through the whole process, Words simple cannot express our gratitude for everything they did to make our moms funeral comforting and uplifting experience, At a time of our great sorrow, the helpfulness they all extended to our family was most appreciated and will never be forgotten. Thank you The Wyatt Family

Bob Bills

We can’t say enough about the wonderful treatment we received from Jim & Peter Carter and Staff at the Carter Funeral Home. Jim walked us through each decision-making step and helped us deal with the realities at hand, as well as our emotions during a difficult time. The attention to detail was nothing short of remarkable…starting with Jim’s professional appearance when he was first contacted late in the evening. The assembling of personal information and obituary composition was first rate. They applied no pressure with regards to funeral service options – just compassionately delivered information. It is amazing how just a small bottle of water given to us while leaving the cemetery could be so comforting. It is the “little things” that add up and separate Carter Funeral Home & Monuments from the competition. We will never forget their kindness and strongly recommend them. Jean & Bob Bills

Susan Meola

Being Italian, we made a break in tradition by meeting with Jim and Pete Carter, to put my father-in-law to rest. It was the best choice we could have made! The brothers allowed us to truly personalize the wake to comfort the grandchildren who were devastated by their loss. The care and consideration we were given was unmatched, and what we ALL needed in our pain. We have been so well cared for through the next three major losses, that honestly...I cant imagine going through such a difficult time with anyone BUT Carter Funeral Home. The relief I felt each time I knew we had to have our parent transferred from home or the hospital started the road to healing. I simply called to let Jim know our grandma or grandpa had passed away. From that point...we were ever so patiently taken care of. Thank you, Peter and Jim, for your compassion and careful handling of frazzled nerves and broken hearts.

Sue Grasso

My Family and deceased "Father" were treated with dignity and respect. I would recommend Carters Funeral Home because of their personal touches that are lost with most services today. Jim was patient and took so much time with our family to direct and help us complete the service . He also helped to complete the obituary which we thought we had written in advance and completed, then it had to be revised. Jim is obviously very experienced in every aspect of services and is willing to help in ways we never thought were going to be needed. We found most friends and family left their condolences on family members Facebook pages, it would be great if there was a way to link them back to your website so people such as my mother that dont use Facebook can see the overwhelming support. Thank you Jim and Pete for your personal touch.. The Scott Family Susan (Scott) Grasso

Linda Clarke

Carter Funeral Home has been a big help to our family for many years. We have always found them to be accessible, helpful and very willing to help us make each wake and funeral service personal and as special as it can be to honor our loved ones. We needed their help in January 2014 for my dear Aunt. Due to health challenges, I couldnt even attend the arrangements. :-( Jim and Peter worked with us via phone, email, etc. to work out all the details. Family & friends all said it was a beautiful tribute to the special lady my aunt was. We are so thankful for the Carter brothers, Jim and Peter. They treat you with genuine kindness and compassion during such a heartbreaking time.