Life Time Athletic

Reviews 11

RA

Rachel Poccia

So I dont know who these reviewers have encountered at Lifetime, but I feel that everyone that works there, are really pretty good people. The front desk is attentive (not on their cell phones) and the only time there is a line to check in is because members dont have their cards ready, were all guilty of it. The locker room attendants are always visible, and are nice to you (especially when you acknowledge their presence and smile occasionally, weird I know) I dont do private training sessions, but it hasnt stopped me from being able to speak to them, ask them what they think about a workout, etc.. the group instructors are great, any issue Ive seen with classes (I.e. not enough weights or straps) they have been solved .. Ive seen staff CARRY SPIN BIKES just to accommodate classes. Yes some of them are PACKED. (A sign of a great group fitness program. I think its foolish to expect empty classes at 5:45 on a weekday, or 915 on Saturday.) Im guilty, ive turned away from some, but if you want the workout, youll tell yourself "go in and ask the instructor if they can find me space." And they will. Like I said they CARRY BIKES. As for the free weights and machines, Ive never seen one out of service for more than a day. And obviously there will be weights left on racks, anyone who has ever been to a gym knows this. I feel its NOT the gyms issue all the time- on peak hrs, yell at your fellow members, just like wiping down mats, or balls after a group class. I dont have a child, but the kids academy is AWESOME clearly because I never see kiddies running around, unless its under their parents supervision in the cafe. Theyre over there teaching kids Mandarin, Spanish, karate, tennis, and more.. it must be awesome to be a kid at lifetime. The only reasons I wont give 5 stars is because 1. I feel there needs to be adult time for the waterslides and rock wall. Im paying, not these 10 year olds so if its 10am and I want to waterslide, I should be able to without waiting for 3pm. 2. After the evening class rush and it gets quiet, the cafe staff slows down also, or I only see one person working, even though their co-workers are visibly taking breaks while there is a line forming, I know its late but dont leave your co-workers out to dry. Members- be great members Guests- find a lifetime member, ask to be their guest, youll have a good time.

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J

J Asturias

Facilities are beautiful and very modern. Unfortunately, customer service is lacking to say the least. I had many many issues last summer with the aquatics team and then later on to put my account on hold. Now I call to cancel my account and they say that I have to do it in person or send a letter through certified mail. I have never had a company make that kind of request. As a customer, I infer that the company is setting up a road block to discourage customers from canceling. When asked, the company said that they need to have a record. Again, I have canceled many accounts and have yet faced a company that made that kind of request. In summary, the facilities are beautiful and its a shame that the customer service does not match those high levels.

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CA

carlos morales

Wow im always impress with this place I love the location awesome staff Michael Tosca my good friend amazing gentleman Miss Susan mistri awesome lady I always stop by to say hello to her every chance I get and the Life Spa Fitness amazing people there Melissa I dont remember the other ladys name but they all great amazing staff but Tanya she is super amazing she is my personal muscle pain killer lady massager she is the best shes just in top i never had anything like it one session and you just amazingly in heaven I would recommend this lady to anyone who has pain in their muscle Tanya I want you to know Im booking again with you every weekend if possible thank you lifespa for having such a knowledgeable staff and awesome awesome service

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BO

Bob Frize

We joined 6 months ago and the place was terrific; however they are expensive and 2 months ago they wanted to raise each member of my family another 25% because I alone use another Lifetime Gym at location by work. I called main office, sales people, other locations GM and no one said they could help. The best they could do was let my kids come off membership for me to be able to afford go to both Gyms. We terminated our memberships. The fine print says they can change rates anytime they want. Rates are different at each location and if you use multiple locations and alternate too much, they will ask you for more money. This is not what they promised when I joined.

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TR

Tracey Muhlfeld

I like the gym very much but I would like to see more Pilates/Barre classes early in the morning (5:30 or 6 am - as they have for other types of classes) and the ladies bathroom is gross. The walls are splattered with whatever - and Ive been to gyms that are able to keep the walls around their toilets very clean and wiped down. Other than that, the energy of the gym is good and friendly. The app is very helpful for planning classes.

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CH

Charlotte Pennella

Lifetime is a first rate gym with so much equipment and so many classes it never feels crowded! It has 2 indoor heated pools, I very large outdoor pool with a slide you might see at a resort in Florida. They have a camp everyday of the year for little ones called "kids academy" which keeps your little ones busy learning sports, dancing, Legos rock climbing, etc. all while you work out! They also have a pretty good cafe and a spa!

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AL

Alex A. Cesarini

I have been paying for a $30 freeze for over a year and a half because a staff member accidentally didnt cancel my membership when I moved to the city, and I foolishly did not thoroughly check my credit card statements. Lifetime took no accountability for it which is fine, but now they are asking I pay two more months because that is policy. not fair. Great place to workout, but dont even try and cancel. They make it a nightmare.

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R

R R

The gym and classes are great. The spa however is terrible. On one occasion I went in to have my eyebrows shaped and I walked out lopsided. Another time the colorist Juan became agitated when asked for specifics behind the color used. This facility might be top notch but some of their staff should be replaced. Avoid the spa at all costs.

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TO

Todd Mitchell

Best gym ever...hands down! Anyone who has this place less than 4 stars are people who most likely are not happy with anything. Has all equipment ever needed, its super clean, indoor /outdoor pools, sauna, steam,tennis rock climbing....seriously...crazy..cmon! Its the cleanest cym, has all equipment you would ever need Its clean,

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BE

Beatrice Richmond

Awesome fitness center..Everyone was warm,friendly and helpful. Yoga was wonderful...The indoor and outdoor pools are beautiful as well as having clean fresh towels at your disposal..Loved the sauna,gym and the delicious food in the cafe..So much is offered...Great place to relax and get in shape.

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SH

Shaun Flowers

Great place to change your body. The facility is awsome, very clean and open early. One thing I appreciate is the showers are clean and plenty of towels. NY sports club had me paying for towles. I suggest come to lifetime

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