Address: | 66 Main St, Yonkers, NY 10701, USA |
Phone: | +1 914-294-2148 |
Site: | retrofitness.com |
Rating: | 3.5 |
Working: | 5AM–11PM 5AM–11PM 5AM–11PM 5AM–11PM 5AM–10PM 7AM–7PM 7AM–7PM |
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Rania Elnaggar
Such bad experience, stay away. I have been trying to cancel my membership since January due to pregnancy . In January spoken to some representative on the phone and she told me to bring proof of pregnancy. I had to wait a whole month for my next doctors appointment to get a letter stating I am pregnant. My husband dropped it off and was told that they cant process cancellation without the manger. Next day, manger (Gladys)called my husband saying she cant cancel without charging me 2 months (even though I was told when I signed up for membership that I can cancel anytime without extra charge if I have medical condition or pregnant ). Since then I have been trying to get in touch with Gladys but she is always not available. I keep calling and no one can ever be able to help me. Last time I spoke w. Chris and he had a trouble finding my name for a good 6 minutes eventually he found my name and he couldnt help me like everyone else then he gave me the corporate number which when I called i found out that i reached the billing department that has nothing to do with cancellation. I am going in circles and they keep ripping me off. Place is not even as good as planet fitness and always stink (I dont think they have a good ventilation system). The only reason I move to retro because they had more weight equipments for my husband. Anyway, once I cancel, never going back. Planet fitness is way yyyy better . Much bigger place,much cheaper and very professional
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may m
In reviewing the posted reviews, there is a clear and consistent consensus. This particular location is completely unsanitary. There are no wipes to disinfect machines,rarely available paper towels and unkempt locker rooms. The staff is particularly unfriendly which is something I expect from young adults in their 20s that may not be well compensated. However, the most nasty and cynical character is their manager. It is clear that she has no management skills which is why she has many complaints and why the facility is poorly run. On top of all of these inconveniences, I decided to stay with the location after relocating to the Yonkers area. The only reason I stayed as long as I did was because I was not aware of any suitable location close to my home. Avid gym goers know the importance of a convenient location to remain consistent. I am glad to say however, that the gym EQUALIZE is my new gym and is a world of difference. Located just about 10 minutes from Retro Fitness. More costly, but WELL worth it if this is what you have to deal with. Additionally, they just recently cut complimentary parking with limited notice. The location is in a very congested, low socioeconomic area. Tickets are readily given. Be weary if you drive.
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Sean K
Very crowded Unsanitary (specific examples of this include, no napkins/paper towels to wipe down equipment because staff says people throw the paper towels in the toilet and clog it up so their response was to completely remove paper towels from the facility) This results in the equipment being rarely cleaned. Although this is a cheap gym at 19.99/month youre better off at planet fitness at 9.99 a month if your goal is to join a cheap gym. If you want a large, clean gym with good equipment and dont mind paying extra try the new LA FITNESS which just opened in Yonkers. Cancelling your membership at RETROFITNESS is a super complicated process, they try to give you as much of a hassle as possible to avoid losing customers. For example, they want a HAND WRITTEN LETTER MAILED to their corporate office requesting cancellation and then you must wait 2 months for your termination to be approved; TOTAL BS. AVOID THIS GYM.
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Manuel Cepeda
la muchacha que siempre pasa ahy no se el nombre pero parece q es ecuatoriana... atiende muy mal y con mucha mala actitud espero y la cambien o que cambie su modo de ser ivvett es muy buena..... espero y tomen en cuenta mi comentario
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sean smith
Not a nice facility. The manager is extremely rude. I over heard her telling a female customer who was called the B word by one of her employees, the the use of the b word was justified and her employee is not in the wrong. Its never justified with a customer to business relationship. I observed The young lady was handling her self very professionally. Retro and employees - unfortunately Typical Yonkers trash! Stay away! Owner should be ashamed as well.
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keeyabqt
This gym at this particular location is terrible. Their machines are always broken. Their female bathroom is always out of order and very disgusting. The room where classes are held have been out of order for months. The floors are lifting and the ceiling leaking. Some of the female staff have a nasty attitude. Overall bad expierence.
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Tania Lopez
Love this gym and love the staff! Staff attitude was great and very welcoming. Gladys gave me a tour and even showed me how to use a few machines since I told her that my goal was to drop 20lbs. She was very pleasant and even suggested a few low carb recipes. Gym is clean and well maintained. Day care is a plus and very convenient.
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Luis Mendez
Mi lugar para aumentar mi capasidad y calidad de vidad asiendo ejersicio todos los dias
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sofy H.
Personal muy malo la chica que atiende es demasiado altanera
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Jose Rojas Artworks
Horrible experience, broken machines, poor lighting, nasty bathroom, dust everywhere, recently no parking. Management needs help.
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carlos gonzalez
Probably the smallest retro I been too... horrible smelling lockers.. not the cleanest gym neither
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Miguel Aquino
I like it. I recently joined and I saw results. I lost a lot of pounds. Thank you Retro Fitness
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Stevendo Burkhardt
Across street from job good selection of equipment litttle movie toom with cardio machines
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Gloria Angelico
It has machine to work out I love the bike and small tv while you work out
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Gregory Woods
The best staff and environmental. Come get knotted!
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Ant Greene
My local gym, perfect for my workouts