Mister Sparky by Wise Electric Control Inc.

525 N Tryon St #1600, Charlotte, NC 28202, USA

Address:	525 N Tryon St #1600, Charlotte, NC 28202, USA
Phone:	+1 704-332-2100
Site:	mistersparkycharlotte.com
Rating:	2.8
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 71

Reviews 10

Bob Fernstrom

So.... ...as other reviewers note, the Mr. Sparky guys arrived for a $49.00 assessment and bid. The tech spotted the same thing that two competing companies did, a bad main breaker in an old panel which was dropping various circuits intermittently. The tech asked me if he could show me the bad breaker, I agreed and he popped it out to show me arc-points where the fault was. So he grabs a pre-printed shiny glossy sales book, with plans and levels (gold/silver/etc) for the slated repair, all with bells and whistles, and delivers a $4900 (cheapest option) bid for the panel replacement. I should mention here that their M.O. seems to be to have one technician sit down with you and discuss the bid (and all the stuff that comes with their plans) while another stands over you - not sure if this is on purpose but I can see how someone with less spine could easily be intimidated by this posture. So I tell him Id like to think about this, as it is about 2 to 3 times what a former electrician friend had said I should expect to pay - also I didnt have $5k on-hand as wed just purchased the home. The tech says that now that hes removed it, he cannot re-install the breaker, and can only install a temporary main breaker (not the panel, mind you) at a cost of about $400. Since I had no power, a fridge full of food, and a family, I had little choice but to accept. In all fairness to him, the tech said hed back that cost out of the panel replacement cost if I accept his proposal. However, I was then alerted that the Mr. Sparky is franchised by Wise Electrical, a company well-known in the HVAC world (under their sister company One Hour Air) as a pack of sharks who overcharge hugely. We ended up getting the same work done for $1200 by another contractor, and that included running coaxial and power to a new location behind our wall-mount TV. But Mr. Sparky made sure that they made their money off of me that day Remember, if your contractor has billboards, shiny trucks, uniforms, and TV commercials, YOU are paying for all of that. The only thing wise about Wise electrical is how much more careful youll be after being taken by this outfit.

Steven Anderson

I cannot tell you how disappointed I am in Mister Sparky. Paul, the gentleman who came out today was very friendly and I have no complaint about him personally. But I feel I was misled. I was told on the phone that I would be charged a $49 fee for the visit, which is normal. But when Paul showed up, he told me immediately that in addition to the $49 fee, I would also be charged an $89 diagnostic fee. So in other words, I was already out $138 before he even pulled his tools out of the truck. It is normal practice for the $49 to be a minimum fee, but for that fee to cover the diagnosis also. I feel ripped off by their tactics, and will never use them again for any work at my home or at our homeowners association. There is definitely follow-up work that needed to be done here, but I will not use Mister Sparky to do the work. They were "penny-wise and pound-foolish" as the old saying goes. If you are going to charge someone $138 no matter what, you should be ethical enough to say so on the phone. Shame on MS for their slick tactics!

Dan Raischel

The technician showed up an hour late. He was condescending yet friendly. Prices were out of this world...way high. To mount a tv and pull a cable and electric wire about 6 feet was quoted as a flat fee of more than $900+. I asked him to leave as I have enough sense to know when I am being taken advantage of. When i had time, I did the work myself in about 45 minutes and everything is good. I have since had other electrical work done by a different electrical company and asked what they would have quoted me and MS was about 4x higher. I would not recommend them. Interestingly, they asked me to submit a review.

Don Taylor

Brandon and Scott arrived ON TIME and ready to go to work...I originally needed emergency service; but discovered I needed a new panel. Brandon and Scott patiently took us through the process and their dedication to getting the job done correctly and as quickly as possible was admirable. I am extremely pleased with the work and the customer care exhibited by the Mister Sparky by Wise Electric team. I will DEFINITELY use them again AND recommend to my circle of friends.

Rusty Wise

I am the owner and president of Mister Sparky by Wise Electric Control Inc. We offer electrical service and repair in the Charlotte market. We also specialize in generator installation, service and repair. We have trained service professionals and have been in business for over 28 years. Give us a try and Im sure you will be happy. However, we are not a cheap handyman service and if you are looking for that shop elsewhere.

Kalsang Dorjee

199$ upfront and 350$ for diagnostic, insane price. If its not a emergency look somewhere else. It took about 10 mins to find the problem it was a GFI outlet that got tripped and needed to switch it back on just a freakin switch. A VERY EXPENSIVE LESSON.

Lee G

Called to have a ceiling fan installed. Said $29 just to have someone come out and once I pay that fee, then they will give me an estimate on the work. Total crap.

Bonnie Minor

Great Business that is focused on Customer Service in the Charlotte Market for all the Electric Needs, Installs and Repairs.

John Mastro

Prices are very high. They charged $199. up front on credit card. DO NOT USE!!!!

Gloria Szilasi

awful service!