Address: | 1510 Fayetteville St, Durham, NC 27707, USA |
Phone: | +1 919-682-0327 |
Site: | burtheyfuneralservice.com |
Rating: | 4.2 |
ST
Stacy Ebron
Our family was truly pleased with the services and support provided by the staff at Burthey Funeral Services. Pam did an excellent job of helping us with every detail of the planning and arrangements. Her attention to detail, prompt follow-up, and knowledge of local resources made the whole process run smoothly. We really felt supported by her and the staff from start to finish. In addition to the funeral arrangements, the staff did a fantastic job presenting the body of our loved one. They requested pictures and they really made our loved one look as we remembered her. They are truly gifted in this area. The day of the service, the Burthey staff was on-time, professional, and respectful of our needs and wishes. Grover did an excellent job facilitating the process and made travel from our home to the church to the grave site a smooth process. They ushered our family throughout the process so we did not have to think about anything but celebrating the life of our loved one. We really could not have picked a better funeral service to plan and execute the services for our loved one. We would highly recommend their services to anyone who is looking for a professional, affordable, experienced, and well-run funeral service.
CA
Carla Evans-Bush
One word comes to mind when I think of Mr. and Mrs. Burthey and there staff, FAMILY, and thats how we were treated, we knew after five minutes with them that everything would be okay. I knew my Uncle who had passed was there priority. The sympathy and compassion shown to my family will never be forgotten, the level of professionalism never waivered as the Burtheys and there staff helped us through a very difficult time. When you lose a family member you really need assurances, those assurances were given and met. They stuck by us not only to reassure us but to comfort and guide us during this time. Everyone has to go through this at some point. We will always choose Burthey. When you need someone to be there for you and understand what you are going through, Burthey will be there. I cannot thank them enough for everything they did for my family and we are ever so grateful. Thank you, Carla Evans-Bush Pittsburgh, Pennsylvanis
TL
TL Royster
My daughter was killed in a tragic accident in 2009. They provided nothing but professional services. They conditioned my babies skin, and it was as if she was alive in the casket. They ordered the flowers for the casket for me, all I had to do was choose the colors, and give them the okay.Mrs. Pam also guided me through the process of grief, and I must say that I felt ROYAL on a day of grief because of so much respect that was displayed to me and my family. I truly can say that if you want your loved ones to be in good hands during this time, you have chosen the right place..Burthey Funeral Home
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MaHogany Janae
They have NO SENSE of urgency!! I recently had to do business with them and they were terrible. They brought the white flowers to my house the day after the funeral, They didnt bring chairs nor the stand for the book to my house for people to sign. They didnt show any sign of sympathy for me or my family. We werent a priority to them they were constantly rescheduling our meetings and saying "come back later, we arent ready." Next time my family has to deal with a funeral home we wont be going to them!
WI
William Cogwell
The services provided by Burthey Funeral Services are done with care, respect, and attention to details and the needs of the family. They take care of all your needs and they do it with class. Their services continue on well after the funeral is over. Thank you for all you do during a tough time of loss and afterwards. You dont know what is means to be able to call and have a voice on the line that cares.
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Evelyn Slappy
Excellent experience.....very caring, and patience. Extremely knowledgeable. It was a large and involved funeral and they helped us with so many details and had great suggestions. Helped the family to be less stressed
L.
L. J. Davis
A very clean and upscale operation! Attention to detail and a most courteous and well-dressed staff. The facility is very well maintained and is centrally located. An atmosphere of compassion.