Address: | 3558 Old Kings Hwy, Murrells Inlet, SC 29576, USA |
Phone: | +1 843-651-1440 |
Site: | burroughsfh.com |
Rating: | 4.3 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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L Beattie
my dear parents passed away at the same time due to an accident. i was not prepared for that. burroughs misspelled my fathers name on the death certificate - as a result, i could not access their funds to pay for expenses immediately due to the error. when i first met w burroughs, it was all MONEY. how will you pay? etc. they attempted to get my parents life insurance assigned to them for the expenses. My head was reeling from losing 2 parents, and they were trying to get access to payment through their life insurance. Had Burroughs not, misspelled my fathers name on the death certificate, I would have been able to pay them immediately, but that error is a huge one in the state of south carolina. So, i had to wait until the state/courts could sort it out. The day I was given the corrected death certificate, then I could petition the court to become executor of the estate & then have access to my parents funds for death expenses etc. This error by Burroughs held up my ability to get a clearance to become executor by 2 months. The day that i was given executor status, i accessed the funds, drove to Burroughs to make the payment. The blonde woman (who clearly has no place dealing w grieving people) informed me that I owed and extra $200 in interest due to the lateness of the payment, which was of course due to the fact that Burroughs did not spell my parents name correctly on the death certificate. Their own mistake cost me even more as they charged me interest. Then, (best part yet people) I learned much later that these horrible people, put a lien on the estate for their services just 2 months after my parents death, which i couldnt pay them for due to their mistake. I had to pay another $500 in attorneys fees to clear that with my documented check written on the same day that I was given status as the executor. Yes, its all documented and dated. Burroughs is very lucky that i have not pursued a lawsuit against their entity. Bottom line - these are not good people; I lost both my parents and this is how I was treated.
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Manda Hollifield
You can tell when a place is run by good people. I came here with my hedgehog to have him cremated. I actually felt a little weird because I had never had a pet cremated before, but they made me feel so comfortable and they were so understanding about the loss of my little friend. I cant imagine a better experience. They gave me an ink print of his little paw, and they had a beautiful selection of urns and boxes to put his ashes in. I was so happy to have everything done on one place and by people who knew exactly what I wanted when I walked in. I highly recommend these folks. Theyre friendly. professional, and knowledgeable. Thank you guys so much!
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LaChelle Johnson
Our family couldnt have picked a better funeral home to handle our loss. They are very helpful, caring, understanding, loving, and compassionate. They are very knowledgeable about their business. They work with you and help you throughout the entire process, even calling you after hours if you need something changed or created. I loved their professionalism and would highly recommend this family owned business for anyone that has a loss of a family member. Their hands on, family oriented approach was and always will be a blessing to the community. Thank you so much Mr. and Mrs. Chris Burroughs. The Chong, Johnson, and Kainoa Familys.
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Sonja Brown
We lost my father on December 21st and my great niece the very next day in a tragic accident that claimed the lives of 3 young girls. Chris and his entire staff at Burroughs Funeral Home literally held us together and helped us through the worst nightmare imaginable. Every single person we had contact with was beyond professional, they were compassionate, patient, and loving. This is our first experience with Burroughs and we hope it is the last for a long, long while. But, when the need arises again, we will call Burroughs.
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Erika Bort
Awful funeral home. They are rude and disrespectful. Be aware that their "custom prayer cards" are card stock. They do not allow extra time so they will ask your family and friends to leave. They also start packing up while people are still in line. Look elsewhere, the staff here is extremely unprofessional. They are completely numb. Your loved one and last memories are irreplaceable, dont go somewhere that doesnt value that.
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Ally Marino
The outstanding, professional service provided by this family funeral home, was just out of this world during the most difficult time Ive been through in my short time on earth. Their caring, love and compassion shows through in all they do. I am so grateful for The Burroughs Funeral Home and their superbly trained staff, they have given me a gift I can never repay. Thank you Burroughs Funeral Home!!
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Niki Gawith
Made everything as smooth and simple as possible and were kind, courteous, and caring each and every time we spoke or met. Offered the most clear pricing, and after comparison were also the most economically priced. Their facility is very welcoming and comfortable. Above all the staff is amazing. We are very grateful we found them when we needed them.
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Carol Collins
They were wonderfu!!. Very respectful when removing the departed from the home, making the arrangements and all the way through the process to the service date. Very helpful, professional and caring group of people.
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John Graham
I have been to services here for friends and family members who have passed away. The staff is caring and sensitive to the bereaved.
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Donna Grundy
Wonderful caring people, thank you so much for answering all my questions and helping me though such a very difficult time!
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paula gross
Our experience from start to finish was more than we could ask for. Tony took care of us like family.
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Zach Smith
Wonderful people! Thanks for all that you do!
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Rich Kyle
Very helpful and attentive to all our needs