Address: | 3321 W 140th St #102, Cleveland, OH 44111, USA |
Phone: | +1 216-820-9231 |
Site: | kitchencabinetoutletcleveland.com |
Rating: | 4.7 |
Working: | 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–5PM 10AM–5PM |
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David Love
Good company, knowledgeable designers and exceptional pricing. Cabinets are 3/4" plywood construction (as advertised) and drawers are solid wood with dovetail joints - excellent overall construction. Doors have an "add-on" (clip-on to the hinge) soft close that works and, so far, over the last two years , has not failed. Drawer soft close is incorporated in the mechanism and works well. The reason I didnt rate these cabinets with five stars is the finish. The finish is comparable to the particle board cabinets at Home Depot or Lowes. The finish process used on these cabinets is probably 4/5 steps at best as compared to Craftmades 21-step process. When you consider I paid about 25% more for the Northeast cabinets vs. the Home Depot particle board cabinets, the Northeast cabinets are well worth the cost difference. I would have paid about 40% more if I went with Craftmade. Its important to inspect each piece when they are delivered. We found several doors that were badly fabricated and the finish was splotchy. Northeast is well aware of this issue and will replace any doors that are obviously bad or the finish is inconsistent.
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Richard Myers
I have installed 2 kitchens with cabinets from "Kitchen Cabinets Outlet Cleveland", of which one was in my wifes personal kitchen. The first kitchen was a large kitchen and cabinets were great and there seemed to be no issues in delivery and all pieces and parts were delivered on time and complete. On our personal kitchen is was not so good. Delivery was in complete and it took several weeks to get all the cabinets complete.. Part of the problem was due to 3 cabinets arrived severely damaged and not usable. we waited several weeks for other parts such as touch-up kit. It was a good thing that it was my wifes kitchen and she was very patient. But the kitchen looked great now that it is completed. The main reason I went with Kitchen Cabinet Outlet was the price, they were half the price of any of the Big Box stores. In spite of the problems I would use them again due to the significant price difference, and the quality of the manufacturing of the solid wood cabinets.
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Matthew W. Clever
I have been thrilled with my experience with Northeast Factory Direct. I received my cabinets last week, and my contractor was blown away by the quality. He had never worked with cabinets from Northeast before, and was astounded that the sides of the cabinets were plywood and not particle board. I then told him what I paid for the cabinets, and he couldnt believe it. Alex was always very helpful when I was in the showroom, and my designer Paula was wonderful. I can not recommend Northeast highly enough, and have already referred several people to them. I definitely recommend that you shop around to see just how much they will be able to save you.
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Abbi Smith
We worked with our contractor and ordered white shaker cabinets, and worked with Brooke to design the kitchen plan. Brooke was wonderful in making several edits to our plan, and even answering calls from us on her time off to make sure we were able to keep the project on track. There were a few pieces missing or damaged in the order, and Brooke coordinated them to be sent without cost within the next few days. I would highly recommend working with Brooke as a designer and had a great experience and good quality finished cabinet product, at a price that cant be beat by the big box stores.
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Rob Acker
The cabinets we bought are excellent. The quality is superb. The designer who sat with us, on the other hand, not so good. When designing the kitchen, he ordered 3- 8tall pantries. Our ceiling is 8. I had to cut 4" off the bottom of the three pantries and build a 4"base under them, just so I could stand them up, and match the height of the remaining cabinets. An experienced designer should have known you cant stand up an eight foot tall pantry in a room with eight foot ceilings. A 2-piece pantry would have saved me HOURS . Other than this design flaw, I am very happy with our cabinets.
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Anne Jacobs
From the moment I walked into Northeast Factory Direct I received courteous, knowledgeable service by my kitchen designer, Shamus Patton. He helped put my ideas to paper, and I was thrilled to visualize the computer design. My next step was equally painless as my contractor and I met with Shamus to fine-tune my cabinet design. The order was placed and my cabinets came in 3 and a half weeks. I am happy and still amazed at the great price, efficiency and professionalism I experienced at Northeast Factory Direct. Thank you, Shsmus! I cant wait to show you after pictures of my new kitchen!
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Ryan McKay
I was not impressed with Kitchen Cabinets Outlet of Cleveland. We couldnt get help from anyone and their displays were not great. The worst part was that when I did more research and found so many disgruntled customers and complaints, I took my concerns to the customer service. They could not disagree with the complaints! They could not ease my fears about delivery concerns, damaged product concerns, waiting time.... I went with a bigger company and paid more, and got great customer assistance.
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Jenny Strasser
My husband and I are about to embark on a big remodel. We visited the showroom and was more than impressed with the selection and prices. My neighbors used Alex and his team to design and renovate her kitchen and the results were truly amazing. I am a real estate agent and I see A LOT of kitchens. Her kitchen looked liked it came out of a high end design magazine. You would never know she actually saved so much money. I am more excited than ever for my own remodel. Cant wait!!!!
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Joanne Reese
Excellent Service! I was originally going to purchase my cabinets from a different company. I made an appointment with Paula Kinney and knew instantly that I would be purchasing my cabinets from her. Paula did a great job on designing my kitchen. She spent lots of time with me and was available by phone to answer my questions. I am very happy with my kitchen cabinets. I would definitely recommend Paula Kinney to you if you are planning to remodel your kitchen. She is wonderful!
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Matt Marko
My wife and I have been very happy with our experience with NE Factory Direct. We looked at cabinets at many places and felt their selection was as extensive but at a better price point. We really liked being able to work on the kitchen design during our first visit and Shamus was fantastic. He was easy to schedule with and responsive to emails. Delivery was on time and went smoothly. Our contractor just installed them and they look great. We would definitely recommend them.
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Denise Nunley
Northeast Factory Direct not only saved us approximately $5000 on our kitchen remodel job, but their customer service was excellent as well! My cabinets are beautiful, well made, delivered on time and All issues were handled in a timely manner. I was always treated professionally but never felt like just another customer. Our sales person was there from beginning to the end! Thanks so much Northeast Factory Direct!
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Sheila Sparling
We recently purchased kitchen cabinets from NEFD and it was a real eye opener once we realized how much we were saving. Home Depot charged extra for soft close drawers and hardware but they were included with our purchase here. The cabinets came in and were delivered sooner than promised - when does THAT happen! Our salesman Shamus, was a huge help. We have and will continue to recommend NEFD any chance we get.