Address: | 5341 Broadview Rd, Parma, OH 44134, USA |
Phone: | +1 216-741-8258 |
Site: | parma.minutemanpress.com |
Rating: | 4.8 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 10AM–1PM Closed |
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Travis Clarke
Dont go here. I came to this location because they were open on Saturdays. After walking in at this location no one was at the front desk. The door made a noise so I waited a while. No one came so I called them on my phone while inside and waited for someone to pick up to let them know I was at the front. I dropped off all the files necessary to print a book, as well as a sample copy done at a different location previously for them to copy. The guy helping me, I believe his name was Gary (or at least that was who left a voicemail), said they didnt have the machine necessary to bind the book, but he had someone who could. They had all the materials and information and I asked if I could get a quote when they get it from the binder before leaving the place. 5 days pass and I still have yet to hear from anyone there, so I called up asking about it. The guy responsible, Gary, wasnt available so they said they would tell him and he would get back to me later or tomorrow. The next day arrives, still didnt hear from anyone. The next day comes after that, now a week later, I get a voicemail finally saying he missed me and will try again later. So I called him and asked what was going on. I was told by this guy that he "thought it was going to be too pricey, so..." he just "didnt do it." a) Isnt that my decision if its too pricey? b) You never got back to me until a week later and only after I called! I asked how much the books cost and he couldnt give me an answer, he never got a quote. He asked why I didnt just take it to the other location and I told him because I would have to take off work. He said, "Oh." So I told him what I paid for the previous books done at that other location and stressed that this was the only thing holding me back from interviewing for a job. He sounded surprised and said yeah, he thought that was expensive and started saying what he thought the guy would charge and said he would get a quote and the guy would be available Monday. I let him know that if that didnt happen by Monday evening then I would take it somewhere else. Monday evening rolls around and I get a voicemail from Gary saying that it didnt work out and that they cant do it. I was livid, but no big surprise. So I immediately took the rest of that work day off after hearing that message to go pick up the materials (no Gary in sight, someone else handed me my stuff) and rush it to the other location an hour away before they closed. In summary: 1) They wasted 9 days of my time before letting me know they couldnt do it. They do not value your time. 2) I still never heard the quote. 3) I had to take off work to take it somewhere else, costing me time and money and Ive received no product. 4) The 4 books are now taking 3 times as long to finish as they shouldve. 5) Finally and most of all, theyve potentially jeopardized my future by screwing with my timeline and window of opportunity. Worst service ever.
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Lauren Hauptman
Minuteman Press did a wonderful job printing many materials for my wedding (including programs, place cards, and various signs to be displayed at the reception). They were very easy to work with and super responsive through email! I was on a bit of a time crunch and they completed everything by the time needed. Even without previewing any of the items, they turned out exactly as I wanted them to. Thanks for making my designs become a reality!
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Brian Kramer
Minuteman Press was fantastic. Our production company was in a bind needing last minute printing, and the Parma Minuteman Press was the only local company able to help us with our needs. No hassle, and super quick turn-around. Thanks for the great service!
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Leah Nemeth
The team at Minuteman Press in Parma went above and beyond to fulfill a rush postcard order for me. The finished print piece was very nicely done. The staff were responsive, friendly and flexible. I would recommend them for any print job -- big or small.
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Jamey Lawrence
We have used Minuteman press for many years. They are helpful and responsive and turnout a great product. We use them for all of our printing needs. I would highly recommend them to other companies looking for fairly priced and quality print material
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Chrissy Reinprecht
The owner and staff are just fabulous! They are always willing to answer any questions I have, come up with suggestions, their customer service is awesome and the end product is professional. I would highly recommend this office!
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Haley Kocinski
They are a very reliable and professional business! Gary is more than willing to work with you to achieve your desired look in great timing. I am very pleased with all the work they have done for me and will continue going back.
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Robert Euerle
MinuteMan Press was able to get me checks, business cards and fliers within 24 hours and to top it off...they delivered it to my door. I truly appreciate what they have done for my business. Thank you.
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Mike Hurley
Gary and his team at Minuteman Press are truly outstanding! Their products, turn-around time and customer service are the best in the industry. Thank you Gary and team for all of your great work!
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Dorothy Glass
I have used Minuteman Press Printing for all my business needs and the service is exceptional, timely and one that I feel is worth visiting. Thank you for all you have done for me.
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Brad Faul
I have been using Minuteman Press out of Parma for over 10 years. Great company that has always gotten my orders correct and very professional looking results. Great company!
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Ryan Gohmann
This place is a godsend for my business! They always work with me to make sure I have all of the materials that I need, and as a small business owner, is means the world!
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Tim Borkowski
Gary is a nice guy. Good service great prices. Amazing service and they proof read as I am far from perfect and the extra attention to detail is welcome.
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Justin Williams
Ive been using these guys for all my printing and they do a great job! Great service and consistent quality in everything theyve done.
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Paint Medics, Inc
We needed a banner done for an upcoming home show and Gary at Minuteman Press did a great job. Excellent work and nice people!
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Nancy Valent
Gary and Greg are wonderful. They were very responsive and totally professional in hitting our deadlines. Thank you.
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Matthew Stasek
Quality printing with quick turnaround & friendly professional staff. Thank you Gary!
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Mary Galinas
Wonderful Service - they do great work and quickly! 5 Stars!