Panera Bread

Address:	2200 W Main St, Norman, OK 73069, USA
Phone:	+1 405-447-0000
Site:	panerabread.com
Rating:	3.7
Working:	6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–9PM

Location

Photos 100

Reviews 14

Adam Turner

I had an important meeting and asked my guests to meet here. First I arrived at 8:00 pm and the store was very very dirty. Lots of trash on floor including bread piaces, napkins and .... Then I ordered 3 chocolate candies (I do not remember the exact name of that candy) and 2 other candies with 3 coffee mocha and paid for them. We were in our meeting that the waitress came to our table and after 10 minutes told us we are out these chocolate candies!!! Do you want me to refund you?? then after 5 minutes she brought our coffee in plastic mugs instead of cups. I asked her to bring the coffees in cups. after 5 minutes she came and asked us "do you want cream on them????". She brought the coffee without spoon!!! then I asked her to bring spoons and she brought soup spoons!!!!!!!! WHAT THE HELL IS THIS F... PLACE. DAMN IT. WILL NEVER TRY ANY S...T LIKE PANERA BREAD!!!!

Levi Hilliard

Never in my life have I eaten food that made me emotionally depressed. I ordered a chicken sandwich and a bowl of soup. When I received my order, biting into the sandwich was like biting into a cheap sponge. The sandwich was cold, the soup was even colder. When I sent it back for being cold, the cashier apologized and offered to get me a warm cup of soup. When I received the second cup, it was warm on top but still cold in the middle meaning they threw the same cup in the microwave. I have never been so dissatisfied with an eating establishment in my life. I will never again eat Panera and encourage others to avoid this one in particular.

Annette Dobbins

I ordered the romaine/kale chicken caesar salad and the turkey chili during my lunch break. My food was delivered promptly to my table. I spoke with some wonderful staff. As a whole I love the food and the service at Panera Bread. However there was one staff member whose high level customer service really impressed me. The server is Mace. He is one of the friendliest, competent, and cheerful workers I saw today. Mace totally made my day. If you get a chance, stop in order up and say hello. I cant imagine this guy with a bad attitude. I dont write a lot of reviews, but I really wanted to highlight this worker.

Daniel Hanttula

Panera Bread is one part bakery, one part sandwich shoppe with a coffee house thrown in the middle for good measure. The eatery is always packed at lunchtime and is a social centerpointe for meeting people for lunch or running into someone you know. A number of unique and delicious sandwiches ensures that people who enjoy variety can eat something different every time and creatures of habit (like myself) will find a trademark favorite to order over and over again. The employees at this location are curt but professional, probably due to the onslaught of customers that prey upon this location at lunchtime.

Anonymous User

Went here for lunch today with my bf. We had both read mixed reviews of the place so we werent sure what to expect. I guess it just depends on when you go, because we had a great experience and will definitely go back. The girl who took our order (Caitlyn, I think) was very helpful. We got a turkey sandwich with avocado, bacon, tomato, lettuce and mayo which was very good. And we both got the broccoli cheese soup in bread bowls. Caitlyn suggested a fresh fruit pastry with our meal that was wonderful. Our order was ready almost immediately and everything was delicious. Liked: Food; Service

Anonymous User

Got a choose two lunch: chicken tortilla soup and a turkey sandwich. Asked for no mayo on the sandwich, and received mayo. The soup was steaming, but not even hot. I guess it was some sort of witchcraft, because I was tricked. Got a sweet tea to drink, which was not sweet. Girlfriend also got a choose two: some vegetable soup and a ham sandwich. Her soup was also cold. I cant speak for the quality of her sandwich. Ill give them the benefit of the doubt and assume their pastries are better than their soups/sandwiches.

Mary Snodgrass

The food at Panera is unquestionably deteriorating. The salads are comprised of very little cheap thin deli meat ala Oscar Mayer. The iceberg lettuce instead of healthy. dark green lettuce predominates. The server was rude and surly. When we asked for ranch dressing with our Cobb Salad ? Ms. Know it all informed us that Panera whas never served ranch. ??? Seriously? Its on the website as an.option. Panera has definitely lost my business. Pricey food that skimps on ingredients and contemptous servers. No thanks.

Anonymous User

Horrendous customer service. When I called to place a catering order I was put on hold three times before I was told that no manager was available and the catering coordinator was busy. On top of that, when I said Id just call back later, I got a sarcastic "oh-kaaaaayyy..." from the employee. If Panera were not one of the few "approved" restaurants that my business is permitted to order catering from, I would definitely choose someplace else.

David Hamrick

Panera is often a wonderful place to go, with great serivce clean environments, and great food. For some reason, this is not true of the Norman, Oklahoma (Main Street) location. Filthy inside and out, poor attitudes, and orders that were not completed to their fullest, I can only imagine that these problems stem from poor management/ownership. What a major blow to the Panera brand. Please, carefully review this store and its policies.

Daniel Nelsen

Cant say enough about how good it is. I visit this Panera frequently. It is the best Ive seen in this part of the country. The employees behind the counter know me by name and will start preparing my order when I walk in the door (i get the same thing every time)! Ive used their catering before and its superb! They delivered my order and set it up beautifully too. 5 stars for this Panera! I would recommend this place to anyone!

Mara Smith

First time eating here, always heard rants and raves. Well, the quality of the food was great. Great flavor and the bread was good. The problem was the price is way to high for the size of the sandwich. I gladly will pay a price for good and quality, but when both my sandwich and my husbands sandwich were a childs size for $9+, thats ridiculous. I would have paid $5 for what we got. Good food...not a good value.

Paul Edwards

Second time theyve screwed up. First time I ordered an assorted pack of bagels. They litterally dumped it all in a large brown bag. I had to go back to the store and pick up a bagel pack and repackage it myself. Second time I asked for a coffee tote. I was given a small cup of coffee instead. I always call ahead with an order and it is never correct. Plus they always hang up on me on the phone.

Lou Thomas

Slightly disappointing. Elizabeth, the order taker and cashier, seemed annoyed to be there. She didnt ask what size of salad or explain there were options. I ordered a full sized for 10.98, unaware there was a smaller option. I asked for my dressing on the side and my salad was served soak in dressing. The store had several flies in it that distracted from the ambiance.

Michael

The food is fine. My main issue is lack of consistency. I only recently began going to panera bread. I have ordered the greek salad three times and each time it has been made differently. With and without tomatos, with and without peppers etc. Doesnt ruin my day or anything, but I will probably start going somewhere that can make a salad correctly.