Address: | 7283 SW Garden Home Rd, Portland, OR 97223, USA |
Phone: | +1 503-452-6112 |
Site: | callnerds.com |
Rating: | 4.7 |
Working: | 10:30AM–6PM 10:30AM–6PM 10:30AM–6PM 10:30AM–6:30PM 10:30AM–6PM 9:30AM–5PM Closed |
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M. Rodriguez
Nerds does what I need: someone to mostly fix my goof-ups in my laptop. lol. But primarily I feel my computer is safer w/Nerds than without. Nerds is a great service if theres no friends/family to turn to for computer things. Nerds seldom talk over my head. They always remain calm when I get .. well, a little excited... when things go wrong. It does seem like theyve not enough techs for all the calls/chats they get, and calls often drag out for long periods of time. I dont like that I feel like Im communicating with a robot that has pat answers. Theyll show no familiarity or personality, even if youve been w/them a long time; strictly business so dont expect niceties in conversation. I still find it beneficial to pay the monthly amount for their services. I tell others to try Nerds, and in fact I have two friends who now have Nerds, on a monthly basis, on my suggestion. They too are satisfied, overall, w/the service Nerds provides.
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Barbara Wadman
My computer became locked up. There was number to call, supposedly from Microsoft. Well,obviously not! Finally I became uneasy and placed a call to Nerds. Robert S. told me I had been hacked, but he would take care of things. Robert called me back after an hour and a half to tell me he had taken care of things and while he did not think my computer had been hacked I should still be cautious and keep and eye on things. Nerds were so quick to reach me and also to work on my issue. Many thanks.
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Penny Hill
Weve used nerds on call for several years now. We are on the monthly program, and they are usually excellent. Occasionally there will be someone who doesnt quite measure up, but you can switch techs if you need to. Well worth the price to have someone at hand to help with all the sudden difficulties and walk you through learning new things. some months we dont need them at all, andsome months they more than earn their fee. We are very happy with them.
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Janet Dunfee
I have had a long relationship with Nerds on Call. I count on them to fix whatever gets messed up on our computers (My husbands and mine.) They are always very professional and courteous and they are really good at what they do. They make house calls when necessary, they set up whatever new screen comes our way. I highly and with no reservations recommend them. Five stars and they are worth every one.
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Trevor Stevens
I consulted with this company about building some custom computers for a business idea I had. They obviously told me they could do it but more importantly they ended up steering me away because for various reasons my idea wasnt going to work out very well. I appreciate honesty like that and I wont hesitate to come back for any future computer needs I have.
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Cheri Hem
We have used Nerds for many years and have been very satisfied with the service and follow up. The few times that we have experienced a difficulty (just part of having a business, nobody is perfect) we have been able to work with their team and resolve any issues. Today, my issue was resolved in less than 30 minutes. Thanks Much!
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Lynn Chafai
OMG !! Had a few problems with my computer and the very sweet smart man that helped me was wonderful !! Very helpful !! Very patient with me not knowing knowing a lot about my computer and settings !! Thanks to Nerds on call Portland !! Im a happy women !!! Thanks so much ! You all are wonderful and help me out always !!
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paul beumer
Ive used the nerds several times and have always been extremely happy. Ive had two different techs out and both have been extremely knowledgeable and fixed the list of problems I was having. Not bad for $95 bucks.I will be referring all my friends, coworkers and family to Nerds On Call!
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Barbara Gordon-Lickey
We called Nerds on Call on a Friday afternoon, and they worked hard until 2:00 pm on Sunday to solve my multiple problems. They were friendly at all times during our interactions. I found them extremely easy to work with. I highly recommend Nerds on Call.
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Barbara Cushman
I sat down to my computer this morning and the screen was blank and it looked like some entity was censoring the various items in the bars above the screen. I called in and in no time it was back to normal thanks to one of the nerds.
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Patricia Hennessy
Ive had online assistance a few times over the past couple months and they have been very responsive with excellent customer service. Sometimes Im not certain what downloads I should allow and they have provided me very good counsel.
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sandy Olrich
spent three hours with Jeremy who tried to fix printer installment and he left me stranded with a screen that I had to close which caused catastrophic failure. Then Nick was able to fix problems in 30 minutes.
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Peggy Staples
what a assistance they provide, When you just know enough to be dangerous, and all of a sudden an update comes along that rearranges its like errrrrr! So grateful to have this team on my side THANK YOU
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Suzie
"NERD" over the phone was suuuper uninterested in offering customer service and assistance. Called with a couple questions and was made to feel like I was speaking to a dead computer battery.
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Elaine Friedman
A Nerd came out and solved the problem, and now my computer is working better than ever. I have used Nerds On Call before, and I will call them again when my computer needs expert help.
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Patricia Sowards
There has never been a time when I called with a problem that it was not solved and I have been a client of Nerds for several years. Keep up the good work!
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Linda Painter
I do love the nerds. When I have a problem and start to panic I call the nerds. They are so helpful and friendly and always solve my problem
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Graeme Leggatt
Google locked me down and I could not get back into my g mail. Christian with a couple of clicks got me back in. Good job Christian A.
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Richard Nunez
I am so thankful for Nerds On Call who always help me when I need help. Thanks for cleaning my computer once a month.
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Paul DuBose
Quick to respond, understandable explanation of issue and solution, quick resolution
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Faye Powell
They do a great job cleaning up my computer whenever I want it done. Friendly too.
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Robert Griggs
Google changed, bringing up problems. Nerds attempted to change Google back.
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Rosemary Gray
I always have an issued resolved when I contact Jeremy. He is the best!
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Robbie Robinson
Very knowledgeable and helpful. I highly recommend these Nerds.
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Paul Edgecomb
Excellent and efficient help on even the smallest problem.
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Paulette Trafecanty
It took a long time but they found the solution.
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Julie Marlatte
Great! Thanks Jonathan
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Jean Mattox
THE BEST!!!
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Adan Heller
Badass.