Address: | 2945 Liberty Rd S, Salem, OR 97302, USA |
Phone: | +1 503-370-7700 |
Site: | officedepot.com |
Rating: | 3.3 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM |
LE
Leslie Hawkins
I went into the store on 11-13-15 and purchased some items two of which happened to be 2 boxes of power banks for cell phones at $15.00 each. When I got home I noticed that I was charged for 3 boxes and immediately went back to the store and spoke with the woman that rang me up she stated that she would not have made a mistake and basically called me a liar. I asked to speak with the manager and was told that the manager was unavailable . I called the store the following Monday to speak with the manager and AGAIN the manager was unavailable , I left a phone number asking for a return call and did not get one . I made a third and final attempt at calling and was told that the manager would return my call and SURPRISE I am still waiting. Be VERY careful if you go in this store .
GI
Gina C
I have gone here twice to mail packages and they have always been very helpful. The first package, I just went here first. For the second package, I wanted to patronize the USPS, but they were so weird about how the package had to be before they could measure postage. I needed to include a receipt for reimbursement and they said I needed to tape the box up first and could not calculate postage until I did. So, since they were making it so challenging, I just went to Office Depot and they had the whole deal finished in 5 minutes. Unfortunately for USPS, I will probably be taking any packages straight to Office Depot in the future.
CH
Chris Anderson
The assistant store manager Don Streeter was not helpful at all. I was looking for a display of a filing cabinet that was not out and he refused to help me. It was a $60 product that he refused to pull out of the box to show me. When I asked what the return policy was, he said that if I were to attempt to return the item, he would not accept it as "damaged". This is a great example of why Office Depots stock is only at $5.24.
ME
Melissa Ferroggairo
Building is an old 50s grocery store and smells like one too. Not where I would expect to find an electronics store. The whopper for me was that I was shopping around for a computer and even though the sales assistant saw me, they never came over to help. I ended up leaving and going to Staples in Keizer to buy my comp. OH! And theres a Best Buy in Salem!
KI
Kim Weible
I gave this a 3 star because I have had both good and bad experiences. Most recently, Casey was a good experience. He was very helpful and approached me to help. In the past, no one even acknowledges my presence or asks if I need any help. Way to go Casey. I hope your boss gets this review cause I just tried to call him but he was "not available".
LE
LE GREAVES
The staff here is helpful....when someone is available. They are consistently understaffed; or so it feels. I often have to hunt down someone to help me or wait 10-20 minutes for someone to come back from break to help me at the copy center. They do a great job...it just requires work and patience on your part.
TR
Travis Halfman
I really dont have office needs beyond new toner for the printer and a box of ball point pens on occasion, but when I do need something, this is the place I go in Salem. I like that I can complete my order entirely within Google Wallet, from the rewards card scan to the tap-to-pay checkout. Great.
AN
Andrew Phillips
Called them up to see if they had a tablet. They did. The girl said they had many in stock and I ask to put it on hold. 3 hours later I came to pick it up. Ask the front desk and they said they dont put stuff on hold. And to top it all off there were no more in stock. I dont recommend this store.
AR
Armando Ornelas
Usually a very good customer service experience, but today unfortunately theyre printing service failed. Very rushed, machines werent working properly, negative vibe from gal at counter, pretty much over all not a good experience. In fairness, I would attribute it to the people there today.
SH
Shawn Sloan
This place is depressing, the parking lot is a ghost town. DO NOT buy anything expensive here, printers and furniture can be found online for nearly 40% cheaper. The people who work here are wonderful, but the company itself is entering hospice.
AL
Alyssa Donnelly
I do not have a printer - so I get all my typical paper printing done here. I also enjoyed having a wide variety of matching decorative office supplies when I got my first "desk job". The employees are always friendly and helpful.
LY
Lyal Shoff
Great place for office supplies. With occasional killer deals on chairs. One caveat: when you buy electronics goods, beware their protection plan! You have to send off for the replacement, and you better have your receipt?
RO
Rocky Cook
I called first, Jason in Salem answered and was very helpful and when I got to the store the service was fast and friendly. I plan to do my very best to do all my office type shopping at Office Depot only. Thank you Jason!
RA
Randal Weil
I called Office Max to get some business cards made they tell me that their equipment, printer, cutting board is down and they dont know when theyll be getting them repaired and back running Im disappointed
LU
Lucas Stanfield
Terrible customer service. They have way too many people working in the showroom floor for how many people actually come to the store. Looks more like a hangout session than a working environment.
AL
Alex B
Prices are only good when things are on sale. Almost always have to wait to checkout even though they are never busy when I go there. But being able to do shipping from there is convenient.
K
K Mc
When I went in asking questions about wanting a new printer I had excellent help and he even suggested a cheaper printer to save money and still had the same functions as the other one
IA
Ian Allen
Great place to buy office supplies. They have knowledgable staff that can inform or recommend certain products that suit your needs. Usually very quiet and peacefull place
LA
Lauren Joy Harris
Kind of sad... I think these types of stores are on their last leg due to online purchasing trends. Great deals on floor model furniture though...
SH
Shane Woods
Best place in the world to get your electronics and generally anything you need for school supplies. Would recommend Office Depot to anyone I know.
DO
Donald Friedlos
Cat,in the copy and print department was so helpful to my elder non computer literate parents... THANK YOU THANK YOU THANK YOU. You are awesome...
KR
Kristopher Rieck
Technical support department is super helpful & Affordable. Good printer ink prices with old ink cartridges exchanged for price rebates.
B
B Marie
I love it. I almost always find what I want and the staff are really helpful. I love that it is rarely super busy too.
TI
Tim Holven
Very helpful friendly staff. They offer a variety of goods and services for your business or home office needs.
TR
Tricia Leatherman
Good selection, close to where we live and easy 8n and out. Prices are comparable to other office supply stores.