Firestone Complete Auto Care

131 S Franklin St, Chambersburg, PA 17201, USA

Address:	131 S Franklin St, Chambersburg, PA 17201, USA
Phone:	+1 717-414-5058
Site:	firestonecompleteautocare.com
Rating:	3.5
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–5PM 9AM–5PM

Location

Photos 9

Reviews 9

kismet pa

There was a day I wouldve given Firestone 5 stars but lately things have gone way down hill. A number of months ago I had new tires put on my car at Firestone. The next day when I was driving it sounded like a helicopter was flying directly overhead. There were lug nuts on all four tires that werent torqued and had come loose. I called Firestone and they asked if I couldnt tighten them myself...no apology, nothing of the sort. Clearly I had already done just that, but I wanted them to know it was an issue. I continued taking my car there and just had its PA inspection completed where they have to pull wheels to check brake wear. Once again, the day after being serviced by them the helicopter sound is back, only not as loud this time. I found lug nuts on both rear wheels that would freely spin. I can promise you after this 2nd time of loose lug nuts that I will not be returning to Firestone and they wont get another penny from me.

Wayne Tomlinson

I just wanted to let everyone know of our experience at Firestone. We had front brake pads installed recently and for whatever reason, they were a little noisy and grinding (maybe metallic pads didnt break-in well). But the great news, is that Craig and John (and Patrick, the technician) simply did the right thing by standing behind their work 100%. They replaced the parts in questions at no additional charge to me! Highly recommend this location - customer for life!

Josiah Goddard

My wife and I have a clunking noise whenever we drive. We got new tires and still had noise. We thought it was the lineup that was a problem, but when i told the one of the guys about it, he said he was going to do a free check to make sure its the lineup and not something else. Who does that these days! Highly recommend this car repair shop!

Christen Leonard

Was lied to and wasted 6 hours of my time. Highlands is better and cheaper. AND they know what theyre talking about. I will never go back to another firestone. They told me they couldnt align my car, but took 6 hours to put two front tires on.

Faith Whaples

Went in for a rotate and balance and they didnt put the pieces back on correctly and my wheels were really wobbly and loose.

Terri Glass

They are the nicest guys and always honest. They go above and beyond for our vehicle needs.

Michael Thola

Quick, efficient, and reasonable for finding issues with flat tires

Charles Texter

Purchased 4 new Bridge Stone tires. Great price and fast service.

Annette Lynch

Great service