Address: | 230 Scottsville Rd, Rochester, NY 14611, USA |
Phone: | +1 585-328-8114 |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
WI
Will B.
I took my car to a Dodge dealer and was told I had a leak in my coolant tube, so they topped it off with antifreeze and told me to keep if full until I was ready to get it replaced. Took my car to C&C auto for a quote and repairs when I got my car back from them; they had completely ruined the tube so that now all the antifreeze drained out like a faucet, My car ran hot immediately after turning it on, and my air conditioning no longer worked. I guess C&C Auto figured they would force me to let them fix it. The kicker was that the owner, Chris, told me the exact same thing that the Dodge dealer told me, that he had topped the coolant off and I could drive the car as long as I kept the antifreeze refilled. I was shocked when I got back in my car to see how much damage they had done and having lied to me with a straight face. Unfortunately this isnt the first time hes gotten us like this because he is the neighborhood mechanic and we wanted to be able to trust him with our cars; its really sad and disheartening that C&C auto has to stoop to such low tactics for business; we have been repeat customers despite the problems because of the convenience but they have really caused damage to many of our cars and I cannot recommend this place to anyone with a good conscious. PB
SC
Scott Morris-Bouza
I have been to C&C Automotive with my 2008 Nissan Altima SL the last three times it needed repair and they have always done right by me. I used to take it to a couple of the chan stores just because I "thought" they were fair, well guess what they arent! The chains just want to sell, sell, sell, and sell you more. C&Cs prices are fair and far less than the chain stores. They dont try to force unnecessary things at you. They will let you know what needs to be done now and what can wait. They have made repairs that the chain store (rhymes with Davis) said couldnt be done, obviously because the chain store wanted the extra money. I have always been able to get in to have my vehicle worked on very quickly, one time that same afternoon. I recommend Chris and his people to everyone that asks about car repair. All my vehicles will be worked on by these great mechanics. Call around to other places and then call the best at C&C Automotive on Scottsville Rd!!
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Tony Karakashian
Been using C&C for about 15 years now, and refuse to take my vehicles anywhere else. Even when we moved from the 19th ward to Irondequoit three years ago, we still put the effort into taking our cars to Chris. Its a bit of a hassle, but a good mechanic is hard to find! Chris and team always work hard to minimize the costs of our repairs. For example, when I had a brake line leak a few years back, he looked to get replacements and found they would run me about $200 for aftermarket lines. So, instead they simply created new lines using raw tubing, and that cost me about $50. Its been about 5 years, and havent had a lick of trouble since. Great mechanics who know how to treat their customers right. I go out of my way to use them. You should, too.
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Ben Hopkins
Great service. My car had engine problems so I took it to the guys here and explained the issue. John did a great job of explaining the problem to me once he found out what it was. I could tell he was experienced and was looking out for any additional problems along the way, but was also careful to keep the cost as low as possible. I looked up the expected cost for my problem and their quote was right on target for my vehicle, and they got it fixed in a day. I went to C & C over other nearby shops because of the favorable reviews, so I wanted to add my own pleasant experience with these friendly guys.
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T W
Great Mechanics. These guys always offer me all of the available options for any repair and explain the drawbacks or benefits of each option. They honored the warranty when a new part they installed malfunctioned and promptly fixed the problem. They always explain the work on repairs, clearly show the parts that were replaced or fixed, and explain the labor that was needed.
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Anonymous User
Cant complain. I went to these guys for some work on my breaks. It took about 3 days because they had to order some parts, but they kept the cost down and were friendly and seemed very knowledgeable. They told me ahead of time how long it would take and approx. cost, and the actual results were right on.
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Adam Lieberman
Bad mechanics! Cant perform a simple oil change properly! Oil leaking from both the pan an filter! Utter incompetence!! They didnt tighten the WHEEL properly when hanging a new catalytic on my brothers truck. He could have died! Shut the doors!!!
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D. T.
These guys are great. I look forward to giving them my business for years to come. Honest, knowledgeable, and good prices. I am glad they are in my neighborhood. This is a business that cares about their customers.
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Chris S
Great guys, excellent service. Used them for years until I moved away. Just moved back to the area and am looking forward to being one of their customers again!
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Jory Osterman
Good mechanics, good service, fair prices. They take the time to explain the problems and dont upsell on unnecessary repairs.
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John Lawton
Prompt, excellent service. Ive been taking cars here for over 3 yrs. Across town, worth the drive. I wont go anywhere else.
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Anonymous User
Saved me 900 dollars in repairs. Professional, top notch, honest.
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Alex Williams
Chris a great guy and doesnt take advantage of his customers
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Brandon Capuano
Helped me save $1500! Chris is a good dude. Great shop.
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Anonymous User
Reasonable, convenient & knowledgeable