Parkway Cleaners

623 E Gay St, West Chester, PA 19380, USA

Address:	623 E Gay St, West Chester, PA 19380, USA
Phone:	+1 610-692-3069
Site:	parkwaycleaner.com
Rating:	3
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM Closed

Location

Photos 3

Reviews 4

Nora Weiss

Let me start out by saying that I wish I did not have to write this review. In fact I have been holding off on writing it for the past 4 weeks. That is how long it took the supervisor Raj to call me back (4 weeks and 7 calls from me asking to speak to someone who could help me). I had a suit and a silk blouse dry cleaned and on pick up noticed that instead of a small stain close to the collar my blouse now had a hole. I noticed this right at pick-up but the person behind the counter (who was very nice) said they could not help me and would have a supervisor call me. As mentioned above I had to call Parkway Cleaners 7 times to finally be put in touch with a supervisor named Raj. Unfortunately Raj was of no help at all and the phone call was clearly rushed trying to get me off the phone. He told me as soon as I hand over my garments they would use any harsh chemical to get the stain out. If the fabric gets destroyed doing it- bad luck. I then inquired if he could at least reimburse me for the top (as I mentioned a rather expensive silk top from Europe). He said the best he could do was to reimburse me for the money spent on dry cleaning the top ($9.11). So basically they were not only unprofessional enough to destroy the item I gave to them to dry clean but they also have zero understanding of good customers service. Not once did anybody apologize to me for how long it took them to get back to me or for ruining the top. Like I said this is the first bad review I have written in my life and I usually shrug things like this off. I am so disappointed in Parkway Cleaners and the way they handled this.

Julia Pope

I went to Parkway Cleaners and the morning manager of the Gay St store was extremely helpful. I went in to get a red stain out of my WHITE dress and I dropped it off in the morning and picked it up the next morning. No issues or inconveniences. Quick service and friendly people. Thanks Cole for the great experience, Ill definitely be back. You have gained a lifetime customer!

David Neuhof

I had two pairs of pants a d one shirt dry cleaned and it was $20.01. I have had dry cleaning done at many other competitors and they never charged any where near what the crooks at parkway charged. First and last time for me at this over priced dry cleaners

Anthony Volk

Great local cleaners. Same day service, delivery also available.