FedEx Office Print & Ship Center

625 Crown Pointe Ln #100, Rock Hill, SC 29730, USA

Address:	625 Crown Pointe Ln #100, Rock Hill, SC 29730, USA
Phone:	+1 803-980-2630
Site:	local.fedex.com
Rating:	2.9
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 12

Reviews 15

Katelyn King

The customer service at this FedEx location is atrocious. I visit this store often because it is one of very few printing and shipping options near my place of business. I am regularly met with bad attitudes from employees who clearly consider customers to be hassles. A specific example: my business has sales associates across the country that make large quantities of copies at FedEx office locations daily. It took several phone calls and visits to this FedEx office over a 2 weeks to convince an associate to provide my company with a printing quantity discount code. Even when I was finally given a code, I was told that my company would be on a limited "trial" and we would not be provided with the discount that FedEx advertises. Now, this FedEx location is holding a package and refuses to deliver it to my place of business, which is less than 5 miles away. Because of the holiday season, no one is available to pick up the package, and FedEx wont even allow us to schedule a delivery. Instead of helping me find a solution, even at more cost to me, they simply refuse to speak with me about it and will be sending the package back to the original sender. I will no longer be using FedEx for any of my personal or business printing and shipping needs.

Daniel Puchala Jr.

Incompetent clerks, I took a package in and was quoted the price of $66.91 by Padon. I returned two days later and the manager tells me my item now needs to be reboxed and shipped freight for a total of $179.80 ! Of course this is after I collected $66.91 for shipping from my customer. I will never use this facility in Rock Hill or FedEx again. I went across Dave Lyles to UPS and shipped it for $72.

Jay himelstein

The entire staff at the Rock Hill FedEx Office is phenomenal. When they tell you they will do something it is a guarantee. I have seen it with my own projects and others while waiting. The staff is overseen by a seasoned FedEx team director Eric Sanderson. I give Terry, Sandra and Joe my best personal recognition award. There drivers Dorothea, Robert and Jimmy are extra polite as well.

Michael Rivers

Fedex continues to show their incompetence through lazy employees and drivers. I truly wish i could stop vendors from using Fedex when delivering to me. I receive packages multiple times a day on a daily basis. And the only times i have issues is with Fedex. And then I have to stay on hold for extended periods of time to get it resolved. They are just a disappointment.

Shawn Shelby

The people have no customer service skills what so ever!!!! Never can find the files you have sent over, and will get your pricing wrong and argue with you. Drive the extra 20 minutes to Pineville and get way....better service!!!!

Typhanie Mccrorey

Extremely rude, to the point my ELEVEN year old daughter said, Mommy she was rude. Wow! And my items not packed while I was there. I shouldnt have paid.

Teresa/Terri Y

Ive always been pleased with this FedEx. I feel as if the staff knows me personally. Very comfortable. I wish they did not have to work on Sundays.

Edwin Gonzalez

Today I was on fed ex and employee saw me writing on the table what was sent and treated me like stealing and even mocked me with other customers.

Heather Gardner

WOW I dont know how this place stays open! Cheeky attitude for sure! I will go to USPS on Ebenezer and send priority mail no doubt!

Karen Marovich

Very busy day but all was packed and received - a larger box than needed, but all arrived safely.

holly dorman

Excellent service today by Joe! They really believe in customer service, and its much appreciated!

Edward Bengivenga

Forget about service no one will pick up the telephone... Go UPS store!