Triangle Safe & Lock

1400 Sunset Blvd, West Columbia, SC 29169, USA

Address:	1400 Sunset Blvd, West Columbia, SC 29169, USA
Phone:	+1 803-791-1553
Site:	trianglesafeandlockinc.com
Rating:	3.6
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM Closed Closed

Location

Photos 13

Reviews 14

David

This is THE place I go to for all of my business and personal locksmithing needs. The store front has all the grab bag goodies (tags, chains, unique keys, accessories, etc) youd expect at a key shop along with some rarities you wont find on shelves elsewhere. They carry a good variety of safes on site as well. Enough of all that. Lets get to the good stuff: All high-security brands and product lines are carried. If they dont carry it, there is a reason they dont, and if you ask them they will tell you why. All of the staff members are great to work with. They maintain well documented, very secure client records. Having a company that designs, implements, and stands by their product is a true gift. They maintain security contracts/agreements that are authorized by my clients owners or officers. This sets up standard operating procedures for getting keys cut, replaced, or destroyed in a secure manner very efficiently. They know how many keys theyve cut, which specific ones, and who they were released to. I usually work with Jason on design and implementation. For me, being able to understand the different brands, systems, features, draw backs, etc allows me to make the correct informed decision. On that note, I highly recommend the latest MulTLock master key systems; Two words: bad ass. For one of my clients we used the latest MulTLock and had a system created utilizing Grand Master Keys that open every door in any of our locations across the US; master keys for individual stores/locations; sub master keys for department breakdown and access; all the way down to entry/exit and closet keys. Truly a work of art that streamlines security risk mitigation and individual employees scope of access and responsibilities. A little deeper, if you really are still reading this: The owners/employees are phenomenal at what they do. Some good points follow. 1. Starting with an empty slate, fleshing out all of the my client by client needs, wants, and ideas. 2. Picking and designing in detail a flawless system that exceeded my requirements/expectations. 3. Great communication (allowed me to continually bounce ideas/questions/concerns off of them. They are always comfortably patient and very educational (even concerning a lot of things/options I didnt think about, because Im not a locksmith pro). They kept me informed and involved with developments and decision making. 4. Scheduling and executing a perfect turn-key installation. No crazy hiccups that have any impact on time frame, cost, or system chosen. They know how to get in, get the job done, and deal with the random odd part/placement/material that requires a quick adjustment. Aint no stopping their train. Choo choo. 5. Aftercare: they maintain all records, agreements, and system access control info that allow you to call them on a moments notice to cut and release keys (or make a change to system to bar access). And only if its in compliance with the security and access info you setup with them in the beginning. They aim to please, and their customer service and knowledge are second to none. I dont work for these guys, and (unfortunately) wont get any kind of kickback for this review. I have just never had an experience with a specialty vendor that has left me as satisfied and eager as this team. I had to splurge. They left a major impact that I felt required sharing.

Lawanika Gordon

Never use these people to come and unlock your door. The took two and a half hours to come and unlock my mother in laws door ,after saying they would be there in 25munutes. We got soaking wet, because it was raining. Also got stuck outside with her mattress delivery. When called,to see if they were coming we were told in about 10 to15 minutes. We waited another hour. All and all I would say,their service is HORRIBLE. Will not use them again!!!!!!!!!!!

Amanda B

WARNING! Do not use this company as your trusted lock smith. They will cheat you out of your hard earned money and wont give it back. Highly overpriced for services that were performed or should I say NOT performed. Not professional conduct at all. Rude, nasty, and very impolite to deal with over the phone! Even raising their voice. You can get friendlier and better priced rates anywhere else.

Justin Stutler

Incoherent communication resulting in unknown service fee! Horrible, took advantage of young teenager. Charged $158.00 for a locked-key-in-car during normal business hours. Doing everything possible to ensure that no one will ever use and will never recommend this company.

Tj Gainey

This is the most rudest disrespectful person I have ever met in my life as far as a business goes do not do any business with him at all he is very very very extremely rude and disrespectful I would not recommend him to a dog

Jackie M.

Thanks to Triangle Safe and Lock! You were there when I needed you, and very reasonable! I really appreciate the professionalism , and outstanding work! Thanks a million!

Blake Wilbanks

They make quality key copies. I discovered them because copies made at a big box store wouldnt work. They have also helped me several times replacing cams and locks.

SUPREME 77

Got ripped off. Dont go there. Couldnt program key but they still charged me $80!! Bad service. Racists also.

LS Hales

Knowledgeable & polite staff. Best prices Ive found

James Johnson

Been going here for years. Highly recommended

iTech Connections

Fastest place to get your keys made

Eric Long

Very fast and courteous service

Grant Bell

Lots of keys and fast