Address: | 9335 Lee Hwy, Fairfax, VA 22031, USA |
Phone: | +1 703-314-1084 |
Rating: | 4.2 |
Working: | 8AM–11:30PM 8AM–11:30PM 8AM–11:30PM 8AM–11:30PM 8AM–11:30PM 8AM–11:30PM 8AM–11:30PM |
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Derek B
Project: Estimate to Install an Attic Fan Summary: Just like an earlier reviewer, they still failed to show after calling me to tell me they were coming. Facts: April 21 - Home Advisor put me in touch with GLS. GLS told me they would come on Monday between 5pm and 6pm April 24 - 6:10pm I call Home Advisor, because GLS had not showed nor called me. Home Advisor texted GLS who called me soon after the text but I did not answer as I was still on phone with Home Advisor. After finishing with Home Advisor I called GLS back. The service tech said I know we had an appointment between 6 and 7 but I am running late. I corrected him and said the appointment was between 5 and 6. Service tech said do you still want me to come. I asked how long before he could be here, service tech said finishing up current job can be there in 35 - 40 minutes. I said okay. After 1.5 hours I called the service technician back and got a machine so I left a message. 15 minutes later I called back got machine and left no message. 15 minutes later (2 hours) I called again got machine and left a message that I was calling Home Advisor and that he wasted my evening. I called Home advisor and complained. My observation: This company has great reviews on Home Advisor and seems like they do good work based on what I read. However I cannot recommend a company that will not show nor answers their phone after they do not show. I obviously called a cell phone as I spoke to a service tech finishing a job he was on. If this is how they treat a customer during pre-sale how will they treat you after they complete a job and need to come back to fix something. My wife and I was asked to go out for dinner but I knew I had to wait until 6pm for my appointment, Our friends had to be somewhere by 7:30pm so we never went with them because of this appointment. This company wasted my time and potential plans. Home Advisor Reviews. Come to find out Home Advisor will not post reviews unless you used the contractor. Since they will not post reviews on how a company treats customers prior to proving service I decided to create a YELP account.
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Nidhi Raj Stevens
I would give them 10 stars out of 5 if that were allowed. I had a great experience with them after going through outrageous quotes and disappointing experiences with Angies list recommended vendors.. John from GLSTech was not only friendly, polite and timely but also gave an honest assessment, estimated time to fix, a reasonable price (much much reasonable than other quotes I had received) . He explained the problem to me in plain english sans any confusing jargon and fixed the ceiling fan at cathedral height with no problem or fuss. I was amazed by how quickly he honed in on the problem and how quickly he fixed it. I would engage them again for any electrical problem in a heartbeat and I highly recommend their service!
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Gilbert Thompson
GLS Tech Electrical is the best. Reasonable pricing and extremely professional. Several months ago reached out to them to correct work done by a previous contractor. Their estimated price was fair compared to other estimates received. I was extremely satisfied with their work that I reached out on two separate occasions to perform additional work at my home, which included installing recess lighting for one project and a second project to install lighting and ceiling fans in three of our bedrooms. Highly recommend them
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Taya Tasse
GLS is the best electrical contractor we have ever used. We recently bought a hot tub and needed electrical hooked up as well as some additional outlets installed for outside. Giancarlo and his helper spent about ten hours at our house and were professional, careful, and so hard working. We will be calling GLS back later this summer for more work. If you need electrical work done, THIS IS YOUR COMPANY!!!
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Arzoo Amer
Called in and had someone call me back promptly to set up a time to come over our home and replace two ceiling fans. The electrician never showed up and we never received a call stating that they would be late or a no show. Had to call a different company the next day (after still not hearing back from them) that was reliable to do the job.
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Robert Kinsler
John and his coworkers are the best. Professional, experts who do the job well and for a good price. I have had them do two separate jobs - both done perfectly. Highly recommended.
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Alexander Terreros
Very professional, cleaned up when he was done, put in a couple extra hours to drill the right holes and make sure everything was right. The lights look great!
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rosa cruz
I was very impressed with GLS s efficiency and proficiency for their job.Thank you so much for all your hard work.
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Ada Valverde
They know what they are doing..