Address: | 2720 Enterprise Pkwy, Richmond, VA 23294, USA |
Phone: | +1 804-477-3136 |
Site: | affinityfuneralservice.com |
Rating: | 5 |
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Laurie Noe
My mother chose Affinity Funeral Service before she passed on, as she recently moved to the greater Richmond area from out of state and she wanted a cremation plan that would not put a tremendous financial burden on her children. We helped her search online and found Affinity Funeral Service. Affinity Funeral Service had numerous excellent reviews, but it always makes a person a little leery when choosing such a service via online references alone. Another family member had passed on the year prior in the Richmond area and we were not happy with how that discounted cremation service handled things. With regard to Affinity Funeral Service, however, we could not have been more pleased or relieved. They were extremely professional and patient during the process of my mother choosing a cremation plan and answering all of my questions. When my mother passed on, their staff treated us with the utmost care and compassion. Naturally, it was a very difficult time for us, but they helped us by answering all of our questions, and providing all of the necessary paperwork, including transit permits, cemetery paperwork, and the death certificates, in a very timely fashion. Also, their funeral home in Richmond is a beautifully decorated and peaceful place with pretty floral arrangements and lovely jewel toned furnishings. It far exceeded my expectations when we visited for the first time the day after my mom passed (we had made all the arrangements by email and over the phone because my mom was too sick to travel there and I couldnt leave her at home to do so). The building, chapel, and grounds at Affinity Funeral Service were clean, neat, and first class. Ultimately, it was a very sad and traumatic time when my dear mother passed, but Affinity Funeral Service has helped me so much to find peace knowing that my mom was treated with dignity and compassionately cared for by Affinity Funeral Service both before she passed and after the fact. They went above and beyond our expectations and I will be forever grateful to them. I will wholeheartedly recommend Affinity to all my friends and family in the greater Richmond area who are looking for an outstanding alternative to the high priced funeral homes or some of the subpar discount cremation services out there. A heartfelt thank you from my family and myself to Kimberly, the Mullins family, and all the staff at Affinity Funeral Service!
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Jocelyn Vinson
For one of the toughest times in my families life, Affinity Funeral Service, saw us through. From our very first encounter, to our first formal meeting, Josh and Kimberly were with us every step of the way. You pull up outside and you see this large building and you cant help but wonder if the personal touch will be lost, and then you go inside. The warmth and care is in the air and in that very moment I realized my Mother-in-law was in excellent hands.
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Debbie Elin
The entire staff was wonderful when making pre-arrangements for my mother. No sales pressure to buy additional services or items. When my mother passed, they took care of everything. The room they set up for the service was beautiful with her urn and pictures we brought. They provided framed poster boards for loose pictures at no costs. I would recommend them for anyone considering cremation.
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Pat Steward-Rogers
My experience with Affinity Funeral Services was great. From the moment I met with them to the end of my dads passing, they were very professional and courteous. The customer service was great as well. They explained in details everything from start to finish and live up to every word. I recommend Affinity to anyone that is in the process of preparing for their loved ones homegoing.
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Ed Price
Affinity accommodated all of our needs at short notice. I was impressed with how attentive and caring the staff was toward attending to all of our needs. On some issues, Affinity went above and beyond such as researching how to ship the remains of my son to Saudi Arabia. If you find yourself in the unfortunate situation of needing funeral services, I highly recommend Affinity.
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Mark Lea
Dealing with the loss of both parents this year was difficult, but Josh and Kim at Affinity made things as simple and easy as humanly possible. Their entire staff and operation are incredibly caring and professional. The attention to detail in every aspect of the process was greatly appreciated. I can not recommend Affinity highly enough, six stars would still be too few.
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Judith Carlson
At a time where emotions are high and decisions difficult, Affinity Funeral Service was a true blessing I will always be grateful for. Thank you Kimberly for solving all my concerns, paper work and difficult decisions that laid in front of me. I would highly recommend Affinity for all critical needs.
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Beth McGrath
Thank you for all of your help when my Aunt unexpectedly passed away. Your team really cared about all of the obstacles we faced. I would highly recommend Affinity to anyone who is looking for this type of service. They went above and beyond many times to help us get our Aunts affairs taken care of.
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Latriece Jackson
AWESOME is an understatement!! The staff is pleasant , thoughtful, and understanding. The compassion they have exceeded our expectations. They really went above and beyond and we didnt feel "nickel and dimed". I have recommended several people who are equally pleased.
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Kim Allan
Very respectful, caring and thoughtful staff. Dont know how my family would have managed without their guidance and support throughout the process of dealing with the loss of our beloved father. Thank you.
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Sunil Tekriwal
Excellent work done by the courteous staff in handling all the funeral arrangement at a very short notIce and that too on a Sunday. Keep up the great work. The experience could not be better.
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Jimmy Sneed
Very nice. We needed a simple cremation for our 91 year old mother. They were very easy to work with and handled everything for us. Reasonably priced with no upsale pressure. Thanks.
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Randy Camden
The services from Affinity were top of the line and very affordable Im going to make them my own personal funeral home when its my time thank you so much
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Antoinette Vaughan
The facility was very nice and clean. Josh Mullins was very respectful and organized. Thanks Affinity for helping my family during this difficult time.