Address: | 2305 Westwood Ave, Richmond, VA 23230, USA |
Phone: | +1 804-325-4775 |
Site: | cabinetstogo.com |
Rating: | 3.6 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed |
RI
Richard Barrett
I bought these because a relative had a terrible delivery problem with an online company, although the cabinets were of pretty nice quality. Our cabinets from Cabinets to Go were promised in 2-3 weeks, were delayed by 2 weeks, then 5 more, and came in sporadically over 10 weeks. Two here, one there. By the time the last cabinets arrived (two with wrong color sides, which our contractor was able to work around), we had lost 2 months of rent. The salesman copped an attitude when we expressed our displeasure, and didnt seem to care at all that the companys errors cost us the value of the cabinets in lost rent. I cant seem to delete the one star, but Id give no stars if possible. I will NEVER use them again.
RI
Richmond VA
Store #322 /Richmond Virginia and Cabinets To Go Customer Care. Although they say they strive for 100% Customer Satisfaction "Customer Care" made promises to resolve my issues and get back with me before close of business today --- which they did not. Store #322 repeatedly gave me shipping dates and delivery dates that were never met. They are not on top of their orders and cannot resolve customer concerns. Measurements and Designs were faulty and had to be redone when the issues were pointed out by me-not them. Requests to get the phone number for a district or regional manager resulted in a promise to send management an email to contact me which to date I have not heard from anyone in corporate.
RE
Rebecca Preston
We brought our cabinets from them and we were very pleased with the customer services and the quality of our White Shaker Cabinets. TJ showed great professionalism and was awesome to work with. The price was great and they arrived in a timely manner. If we had to remodel another kitchen we would definitely purchase from Cabinets to Go again!!
EZ
Ezekiel Cosentino
Got very good quality cabinets, solid wood white shaker style, at the same price as the crappy MDF from lowes. Yes it was a little slow to get them in, but in my situation I am renovating 1 day a week over 9 months living elsewhere, so it didnt bother me. Great customer service though from both Julian and TJ, great guys!
GA
Gary Hubbard
PAid for cabinets, only got half the order. Been fighting on the phone for six months trying to get someone to return my calls. They keep telling me next week. My contractor has lost money waiting for the cabinets to come in as well. The staff is a joke. Be safe and avoid this place like the plague
ST
Stacey Smith
Love, love,love the staff at this store. TJ and Brad are the best!!!! Oh yeah, the cabinets are pretty phenomenal too!! I highly recommend this store to everyone, you wont be disapointed.
LA
lakhrajie Darcheville
Really nice people they help me out with my layout of my new kitchen.