Address: | 4800 Golf Rd #116, Eau Claire, WI 54701, USA |
Phone: | +1 715-834-3432 |
Site: | signaturestyle.com |
Rating: | 2.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Cassie Hakes
The photo of the cut and style I wanted was on a device that was almost out of power. I tried to explain what the cut was, the stylist couldnt comprehend and brought a book (reasonable). None of the cuts in the book were that cut. I told the stylist I wanted different parts of several hair cuts and she opted to give me an entire style of a cut I had simply said I liked the length of the sides on (not reasonable). She was rude and demeaning in her tone and arrogance. She also screwed up my eyebrows waxing under the entire length of them making the arch the entire length of the brow -gross. She told me she takes her own creative liberties there all the time. I paid and didnt complain (I know its hard to hodgepodge different cuts and styles) and as I was leaving the store after paying, immediately looked over my shoulder to see her making a nasty face in gesture about me to the other stylist (who wasnt looking at her yet). Terrible. I hadnt done anything nice for myself cosmetically in over a year. I was treated like I was dirty (although I showered and shampooed before going) and was told the accommodations I have needed since I was a toddler for the way my hair needed to be cut werent possible for anyone to need. It was a beautician that figured this need out by trial and error. The stylist at Mastercuts wasnt listening and was more interested in herself and her own judgements even about my life as we were talking. There is another stylist there Id recommended to others and had really liked her work, but I thought Id give this other woman a try. Big mistake and now from the expression this one gave to the other, it makes me wonder if all of the nice there was fake to begin with. This stylist couldnt even say one positive thing about her boyfriend of a decade. If you love to play haircut roulette and are ready to agree with everything a pushy woman says, shes the beautician for you! She works mainly Wednesdays, Saturdays, and some Sundays and has been here for 7 years.
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Honest Reviewer
Long story short, I had high expectations for Master Cuts. My stylist was rude to me from the beginning, initially not telling us where the bathroom was, denying me of the wash that I paid for, not understanding my basic request to get my split ends trimmed, and yanking and breaking my dry hair. When I asked if I could see a picture of layers so I could get an idea, she curtly replied, "I think I know what Im doing." Then, she made me stand up from the chair she had rudely directed me to while she was actually cutting my hair, which I have never had to do before. When we discussed the idea of layers, I asked how she would proceed cutting my hair. At all other barbershops, throughout my entire life, the stylist has explained what they would do with my hair. Instead, Sandy lambasted me for "being uncomfortable with her" and said that she had been cutting hair for twenty years. This behavior was uncalled for, because I deserve to know her process if I am paying her to cut my hair. The other stylists in the shop seemed nice and like they knew what they were doing, but Sandy only had hostile behavior. Save your time and go elsewhere.
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Tram Tran
I went there on a whim while shopping to get a trim and the stylist (Emily) cut my hair terribly wrong. My hair is sort of thick as it is and the layers she gave me make my hair look very thick and too choppy. I then opted to get a deep conditioning treatment and the only thing it did was make my hair smell good and not any softer at all; definitely was not worth my time or money. Needless to say Im not going back and wouldnt recommend anyone else to either.
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Heather Binder-Riviere
I hadnt dyed my hair really ever and came in with some photos, a realistic way to not have brassy color was discussed and she talked me through the process and answered all my questions. Very helpful and turned out great I love it even though I was a little worried. Plus my sister was there the whole time and she didnt seem to mind, I really enjoyed myself and plan on going back once I need a touch up. I would highly recommend.
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kimberly wilson
Horrible! My daughter stated shoulder lenght. Needless to say its more ear length with super curly hair. Person cutting was not listening when we stated how short. Never go here again.
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Emily Lucking
I went in a couple days ago to get my hair cut so I could donate it. I was very nervous but Paula did a wonderful job! She ended up cutting 13 inches off and I love it! Thanks!
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Elisa Captor
One of the ladies there was very rude to me and did not listen to what i wanted. I had to buy a beanie from a store nearby to hide it.
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Shioban Martino
Paula did an awesome job on my highlights!