United States Postal Service
| Address: | 2710 18th St S, Homewood, AL 35209, USA |
| Phone: | +1 205-871-0641 |
| Site: | tools.usps.com |
| Rating: | 3.1 |
| Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–2PM Closed |
Location
Photos 1
Reviews 12
MA
Mary Harkins
The workers in this branch are friendly and caring. Unfortunately there are only two employees on duty at a time and there are many more responsibilities to be performed other than working the front counter. The workers take this into stride and always treat customers nicely and with a smile. This post office is near many businesses and yes can get crowded sometimes but I have never seen the workers be anything other than lovely and respectful to their customers. This is a nice place to go.
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Anonymous User
Cry me a river, jrschumacher. Welcome to life. EVERYONE in America who works is overworked and underpaid. The difference is we dont get paid $16+/hr to NOT do our jobs. Something has to be done about this system. I know its like fixing the pipes on a sinking ship; but this is the worst post office Ive ever been in and Ive lived in multiple cities across 8 states.
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Trenton Terrell
I had twenty small packages to send out for our business and was told at 4:45 that "you know we close at 5!!!" There was one person in front if me. She was rude and said I would have to come back tomorrow. Didnt even attempt to help. I will never go there again!!!! I am at UPS now. No complains from the women here. And its cheaper!!!
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Anonymous User
This place always has long lines and only one worker. Every time I mail something from here it takes forever to be delivered. I started purchasing tracking on my packages and found the reason for it taking so long is because the package sits at this PO for several days after I drop it off. Do yourself a favor and go elsewhere.
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Katie Gulas
Do NOT attempt to do anything passport related at this office. They have a line specifically for passport inquiries but apparently NO ONE that "does" passports. When I attempted to at least confirm what Id read on the gov passport site, they were ignorant and rude and all but pushed me out of the line.
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Anonymous User
No wonder they are going broke.............I just tried to call customer service to figure out where a package was that should have been delivered 2 weeks ago. I could never get to customer service to talk to someone...............only automation. The future looks bleak for usps.
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Anonymous User
I called because I needed a number to a different post office. The clerk was very helpful and polite. Knowing that they are not infomation specialist it was nice that she took time to look up the information
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Anonymous User
Ive had nothing but excellent service from this post office. By the way, I know no one there personally. I just happened to look up the telephone number and was rather horrified with what I saw here.
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Anonymous User
They were very unfriendly when I called to inquire about passports. The employee who answered really rushed through the phone call. Treated me as if I inconvenienced them with my questions.
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Anonymous User
My experiences have been nothing but positive. I am doing a fair amount of Ebay shipping, and they have given me good advice.
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Anonymous User
The person in charge of running this branch is totally out of touch.
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Anonymous User
Understaffed and overworked.