OfficeMax

2711 S Market St, Gilbert, AZ 85295, USA

Address:	2711 S Market St, Gilbert, AZ 85295, USA
Phone:	+1 480-840-3594
Site:	officedepot.com
Rating:	3.5
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 9AM–8PM 10AM–6PM

Location

Photos 48

Reviews 19

Anthony R

Two stops at this location and both have earned this rating. Most recent was 2 weeks ago. I went in to have copies made. I asked if what I wanted was possible (copies with holes to be able to do spiral binding later without making holes on the text). The original spiral wire was smaller, they noted, but they could of course make the spiral holes without hitting the text. After making the copies they came over and showed me that, "of course it was not going to fit the holes, we told you ours was larger." So, now I am stuck with 100 copies of something that is useless to me. The second incident was in November 2014. Items in an Office Depot / Office Max ad from the local newspaper showed a deal to do a trade in on an old printer with select models to be also purchased. However, neither of those models that were required for purchase were in stock. In fact, one of the models has never been carried at the store. The other has been sold out for quite some time. In order to take advantage of this deal you need to drive 30 minutes in any direction to a different store. Bait and switch to be sure by the local store. They initially blamed it on being an Office Depot ad...until I showed them the logo "OfficeMax" at the top.

Bob Atanasio

We purchased a desk. Our American Express card was billed for $293.10. That was on March 7, 2017. On March 10, 2017 our American Express card was billed a second time for $293.10. On March 11, 2017 I spoke to a representative of Office Max who told me since the sale showed pending on their end for the second charge I can simply call American Express and tell them to cancel the charge. So I called AmEx and they said they could not do this. I call Office Max back and they told me they would reverse the charge and I would see this in two days. Guess what, no refund. On the 14th I went to the Office Max office and spoke to the manager. He said he would make sure the credit would go through the next morning because he was personally going to do it himself. Today is the 20th and guess what? I still have not received my refund. I call their office and ask for the manager. I was told to give my name and he will call me tomorrow. I have one word for their customer service and that is "pathetic".

Stephanie Salisbury

I wanted to write about my printing experience with Faith at this OfficeMax location. Faith was absolutely wonderful in helping me print multiple items. I felt that Faith genuinely was happy to help me and was very kind and friendly. She was attentive and listened to what I needed to have done. She has been the most helpful staff member that I have encountered at this store. She is a true asset to your team. Thank you, Faith.

Mel Burr

My experience sucked I try to use the fax machine with it took me about 30 minutes to use that also when I sit in line for a cashier he checked the person out they went outside the door came back in the store and went to him and he took them instead of taking me I was standing in line

Kiley Burkhart

When Staples cancelled my big print order a day before pickup, Faith & Andy at OfficeMax at SanTan Village saved the day. They price matched Staples price and printed them the same day! I will never use anyone else for my printing needs.

Mathew Parks

This location has always been a great spot for me. The store is usually not crowded and kept clean. The staff is friendly, helpful and prompt. I have been in several times and received an average or above average experience every time.

Brad Bolten

I was not happy with the cleanliness of the mens bathroom. The urinal was filthy and looked like no one has scrubbed it or replaced the urinal cake in over a year.

Skyler Shelton

Very helpful staff, Wish the selection was better though. Also wish their on site printing options were competitive with online options

Todd Mowen

Cashier was sweet and employment on the floor directed me right to where I needed to go. No problem returning an item too.

Paul Schulte

One of my favorite places to go. Prices are always competitive. Staff is helpful.

Mars Kapadia

It is fine except some of the store workers are very rude

Wesley Courtnay

A bit on the pricey side when it comes to office supplies.

Rikk Cramer

Great price on copy paper. Lamination machine and pens.