Address: | 2210 S Shore Center, Alameda, CA 94501, USA |
Phone: | +1 510-523-6033 |
Site: | drycleaningca.com |
Rating: | 4.3 |
Working: | 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 7AM–9PM 8AM–6PM 10AM–6PM |
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Anonymous User
Please dont follow my mistakes! I have used One Hour Martinizing (OHM) a dozen or more times in the last three years. With each visit, I became more dissatisfied with the quality and was promising myself each time that would be my last. Unfortunately, the place has convenient hours and express service and that tempted me to give them yet another chance when OHM was my last resort. But that was until tonight. In the past, I would redo some of their work myself - shirts, pants, coat sleeves using a steamer or an iron, but lately I would take the clothes back to be redone. Usually from a dozen of shirts, I would have two to four redone. I just picked up some clothes after a second trip back there. I didnt check the work at the counter this time - I was in a hurry. One of the garments (mens pants) was particularly badly pressed - much worse than it was the first time. The side stitching was showing on the outside from being pressed too hard. The wool fabric was shinny in some spots from mishandling as well as 2-3 lines were visible across the legs. The pants are impossible to wear in the current state, and I hope another cleaner can repair the damage. They haven’t been worn even once. I would accept an incident or two, but OHM service is careless, sloppy, and increasingly so. I am not sure if all employees, friends & owners of OHM in Alameda have rated the place on Google in order for it to average 5 star rating out of 8 reviews. One Hour Martinizing has 2 1/2 stars from 11 reviews on Yelp. Such disparities strike me as odd. No objective person who has regularly used the place will rate it with five stars at least not 8 of 8!
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Kevin Dahlstrom
I have followed this owner from their previous company to this company. I will follow them again, wherever they go. The service is impeccable. Bob and his team always go above and beyond to exceed expectations. The very minor issues that I have had were resolved quickly and without issue or worry. Dont hesitate, just become a customer. You will not be let down. As a leader in customer service and as the leader of a large group delivering customer service, I am a tough cookie to please. Bob and his team have never let me down. Hands down the best dry cleaner I have ever had.
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Anonymous User
Dont go here. This is why: I purchased a groupon, dropped off the clothes, picked up the clothes and presented the groupon. They said the groupon had to be redeemed when the clothes got dropped off. So they got my business and didnt have to pay groupon and it was likely that I would come back for a second time. They are scandalous and have a bad reputation in the community.
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Anna Peralta
I recently dropped off a long black dress for an alteration at Martinizing Deliverys Alameda location. After picking it up, it still drags on the floor at the same length as when I brought it in. It appears that it still has the original hem & was not altered at all, even though the store emailed me that the dress was ready & I have already paid $14 for the alteration.
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Jay D
On Saturday I was told that I had an urgent last minute minute to attend on Monday. I quickly started to look at dry cleaners that could help me in this predicament. There came MDC and their great service from Bob. They accommodated my special request and got it done for me that same day. Wow!
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Dr. Max Lippman, D.C.
I have martinizing do all my sheets for my massage clinic, as well as my personal dry cleaning. I love the delivery service, the quality of the cleaning, and above all, the absolute highest level of service if there ever is a snafu or problem. Thanks to the whole team!
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Joseph Camara Jr.
As a long time Alameda resident, I have used South Shore Center Martinizing Dry Cleaners for all of my dry cleaning needs. When ever June is at the counter, she is always very helpful and adds a personal touch by greeting you by first name whenever I stop by.
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Chris Otteni
Never actually got my clothes there because while they are willing to go further to Piedmont, they wont come to West Oakland which is very much closer. Looks like they are particular about what kind of peoples clothes they clean.
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Patricia Hastings
They do a great job, and pickup and delivery are free! If you go in to drop off or pick up, they are very friendly. Its like having a little bit of old-fashioned small-town friendly service right in the Bay Area.
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Alameda Resident
Fatima and KJ always greet you with a smile, always go the extra mile and always provide excellent customer service! Have been a customer for over 15 years and wouldnt dream of going anywhere else.
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Amberbeata Collections
Bob and his team are just awesome. They always have great customer service and they do an amazing job, taking care of my blouses, shirts, and suits. Great job!
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Beata Dziegielewski
The team at Martinizing Alameda is amazing. Jessica is very friendly and so is the rest of the team. Highly recommend them!
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Kerry Segale
I would like to give Carmen 5 stars for the exemplary service I always recurve from her when I frequent this business
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Mary Ann
Great service every time. I recomend it. Update: Their pick p service is an incredible idea. Thank you Martinizing.
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Rigo Dimas
The Martinizing Team has really gotten better and better. Their pick up service is convenient and very easy to use.
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Kelly Kuhn
This is a A+++ dry cleaning service. Always attentive with awesome customer service. I would highly recommend!
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Jonathan F
Thank you Martinizing for the great customer service. You guys take excellent care of my clothes.
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Martin Bossev
Great attention to the detail, timely pickup and delivery, great prices. Highly recommended!
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Daniel Nicolas
Bob and his team are realize and very profession. I love their pick and delivery service
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Fast Painting
Try took great cate of my clothes. Thank you Grant and all The members of your team!
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Amanda Anderson
They do a great job on dry cleaning and alterations. Plus, fast turn around time
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Alejandra Del Toro
I love the customer and cleaning service here at Martinizing Alameda!
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Graciela Barcenas
I use Martinizing in both Alameda and Montclair and I love them!
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Susan Jones-Szabo
Good customer service and did a nice job with a difficult coat.
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Jan Siskin
Fantastic. You could not ask for better service or quality.
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Dawit Tesfayohannes
Just simply amazing people and amazing services. Love it!
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Ricardo Rubalcava
Ive been going here for a while now and wouldnt change!
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Seth Feldman
GREAT PLACE Fatima takes wonderful care of us.
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lidia chahine
#1they very good Martinizing dry cleaning
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Kaja Amber
On time delivery. Friendly service.
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Matthew Badie
Great on time service
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JJ CC Maintenance Services
Excellent service