Total Woman Gym + Spa

2247 S Shore Center, Alameda, CA 94501, USA

Address:	2247 S Shore Center, Alameda, CA 94501, USA
Phone:	+1 510-521-1149
Site:	totalwomanspa.com
Rating:	3.9
Working:	5AM–10PM 5AM–10PM 5AM–10PM 5AM–10PM 5AM–9PM 6AM–7PM 6AM–7PM

Location

Photos 9

Reviews 9

Jennifer Larson

I was a member of this gym for a year and a half. I liked that it was near my house and all women. If you join, make sure you ask for a printed contract before you sign. Do not trust anything sales representative tell you about cancelling or putting your membership on hold. When I went from yearly to month-to-month, I was specifically told by the sales representative that I could cancel any time the month prior, and my membership would end as soon as my prepaid last month was over. When I went to cancel, I was told that I had to cancel 15 days prior to my billing cycle, so I had to pay for another month. Customer service here is nonexistent. The manager is beholden to corporate and has no ability to provide customer service, including refunds for training sessions when a trainer cancels at the last minute. There seems to be a high turnover rate among managers and trainers. There were three different managers while I was a member. I had a personal training package here, and my trainer went on maternity leave before I had finished my sessions. It took a month to set up training sessions with a new trainer. Im currently pregnant and the gym doesnt fit my needs at all. I had six sessions with a trainer, and I told her in two separate emails that I was pregnant and wanted to hear my workouts toward exercises I could do later in pregnancy. She ignored me both times, and gave me normal workouts, then on my last session asked "are you pregnant?" I dont believe any of the staff is trained to help pregnant women modify their workouts for safety during pregnancy. The gym doesnt seem to be air conditioned and gets very hot on warm days. I would not recommend joining this gym. If you do, read through your contract carefully before signing and dont expect and customer service whatsoever.

Nicole Jordon

I do not recommend this gym at all. I paid for 2 personal training sessions. I enjoyed the personal trainer, however there really was not any room to workout. I then paid for another session. The personal trainer I worked with, had an emergency and had to take off from work. I asked how long she would be out and was told that they do not know. I requested a refund for the training and was told they would need to speak to Corporate. Why? I was charged for a service that I did not receive therefore refund the money! I spoke with someone at corporate who said they would have to speak with a supervisor. Basically, I am getting the run around. I cancelled my membership, they charged me for the month of April, when in fact I had already paid for the last month when I joined. the worker said I would have to use the facility until June. Unbelievable nerve! This place is a rip off! I never received my one free training for joining the gym either. Please do not patronize this place.

Jean Anderson

This exclusively womans gym is FAB; clean, small, personal & machines always available. It doesnt smell like a dirty, sweaty Foot Locker. The Classes ~ Zumba, Yoga, & Stretching (the ones Ive done so far) best Ive ever participated in. Im still new, so will keep posting... if & when necessary If for some reason something even more positive, OR negative happens Ill keep you posted. I should have done this ages ago. goodbye 24 hour fitness, I love my new Fitness Club.

Lynn A

Horrible gym. Rules only apply to certain people. Classes cancelled often. Gym staff unprofessional. Loud locker room when trying to take peaceful shower and relax. Childrens daycare area very dirty...also only good for young children up to 2 yrs old. My 7 year old was bored since its a small room with nursery age toys. Gym Good for ages 55+. Would never reccomend this gym. Only plus is all women.

Shevaun Zakhir

Ive been a member here for a few years now. I love it! Its clean, comfortable, and the staff is helpful and friendly. Ive recommended this gym to friends and would recommend it to any gal looking for a positive gym experience because most arent. Keep it up, TW!

Joyce Rodriguez

Great place to exercise. Staff is friendly, accommodating and very supportive. Best personal trainers I have encountered, particularly Kimberly Ma! I have belonged to fancier gyms/spas and I will still vote this one as my favorite.

SadieEvan Gailey

From the outside you would think it would be bigger than it is. But, you really have everything you need inside. Nice for a girl only gym!

Betsaida Valdovinos-Ceja

Very few machines selections for the price. Wasnt too impressed with what they offered.

daniel davenport

Why deal with men during woman hours? Work out and get fit with Total woman gym & spa.