Address: | 375 Nevada St, Auburn, CA 95603, USA |
Phone: | +1 530-823-1434 |
Site: | calibercollision.com |
Rating: | 5 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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Jared Gunter
Caliber was very easy to work with. Brett, the service gentleman I worked with was responsive, and seemed to actually care that I was happy. Service is very important these days, and the service was too notch. The waiting area was very comfortable with coffee and bottled water, although I didnt have to wait more than 5 minutes at any point. The work was completed faster than insurance could pay, which was a pain in the rear. But that wasnt Calibers fault, and they even worked with me to get me my vehicle while they waited for payment from insurance. My only complaint is that one of the electrical components in my tailgate isnt working right, but truthfully, I didnt notice right away, and I havent contacted them to fix it. Plus, its been a couple months now. So thats my fault. I highly suggest this small, comfortable shop!
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Suzi Shipley
My car was recently hit and I have to say that Caliber Collision in Auburn was a godsend. Brendan Coach, my customer service consultant told me that he would update me daily and he did. They made sure Enterprise rental car picked me up and I was able to leave the rental car there when my car was completed. Also once my car was completed Brendan stayed after closing to wait for me to get there from work. My car looks fsntastic you cant tell it was in an accident. They also detailed my car! They truly made being in the trauma of a hit and run accident as pain free as possible. I honestly have never had such great customer service in a body shop in my lifetime. A+ service!
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Christopher Kreeger
I brought my 2011 Honda Civic to Empact Collision for some minor body and fender repairs and they were great to deal with. They handled everything including dealing with the insurance company, getting me a rental car, and most importantly making my car look new again. It was truly a great experience dealing the Dave and his friendly staff at Empact Collision in Auburn, CA. I highly recommend them to anyone who is in need of body and fender repair. I would not hesitate to go back to them in the future.
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cgbeck77
Great Service Normally I would not get excited about a collision repair place but these people are outstanding. From start to finish they handled everything. Kelly was our contact person and made sure all aspects were covered. Caliber worked seemlessly with our insurer (USAA - also the best) to deal with everything including rental car and towing service.
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Wil Matthews
unimpressed. missed several items, and made things way more complicated than they needed to be.
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Vanessa Miller
Fast, did a great job and everyone was so nice that worked with me.
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Alex Schneider
Awesome staff