Childtime of Brea, CA

Address:	705 E Birch St, Brea, CA 92821, USA
Phone:	+1 714-256-2010
Site:	childtime.com
Rating:	4.5

Location

Photos 23

Reviews 4

Anonymous User

After being informed of the last post by G.G. I felt the need, as a parent that also has two children who attend Child Time,and who is also a professional full time working parent, to provide an accurate description of the school. First, I would not avoid this school. It is a wonderful school. The teachers really care about your children, and take really good care of them. It is always clean and organized. I have never questioned the cleanliness of the school. It is extremely secure. There is a code that is entered to enter the classroom section of the school. I have on several occasions sent my family to pick up my children and they have always been questioned as to who they are until the teachers/staff are familiar with them. If there is a parent opening the door its usually because they are kind and helpful and can see that I am pushing a stroller and cant open the door on my own while pushing a stroller and guiding my toddler into the school. I have never let someone into the school who I didnt recognize as a parent and who doesnt have a child with them, in fact, speaking for myself, I will not let anyone follow me in unless I specifically know them to be a parent and they are with their child. Being in the business that I am in, I am very sensative to this, and would not leave my children in any location I did not feel they were secure. Once you enter the classroom area, the doors to each class room are closed. You are not able to take your child out of their individual classroom without a teacher checking them out. The teachers will not let you leave with a child unless they know you are their parent, or that they have been given advanced notice that a specific relative is picking them up. I can really appreciate this extra level of security. The teachers make it a point to become familiar with the parents right away, so as to be sure the children are safe. That I very much appreciate. In advance notice to a response from G.G. I will say that I have two children that are his childrens ages and so I have 1st hand exprience with the very teacher(s) he/she has disrespected in this review. I would like to share the following observations I made that I believe led to this review: While I can appreciate parents demanding work schedules, I have one myself, a sick policy must be respected and honored by parents. I myself that week had to keep my infant home for 2 days for illness out of respect of that policy. I do so because I dont want to spread illness in classroom one to these very immune difficient children. My infant had to be pulled out of school for 7 1/2 weeks due to illness and the idea that parents dont respect the 24 hour policy disturbs me. I have so much gratitude for the teachers and staff who try and protect all the children in the school. I write this because I felt it necessary to speak out on behalf of the parents who appreciate the policy and appreciate the teachers enforcing the policy. I write this also because I dont believe any parent has the right to use their power, influence or money to try and break rules that apply to everyone. Also, in this day in age, in this field of work, the customer, in this case the parent, is not always right. The teachers have a duty to protect all of the children and in this case they did so.

Ryan Cantor

Childtime Brea is an OUTSTANDING environment for my two children (2y, 6mo). My kids look forward to arriving in the morning and I have total confidence in the staff’s ability to provide not only a safe environment, but a nurturing one as well. We’ve been enrolled for about six months, participated in three different age groups, and look forward to many more. I receive daily updates from staff and regular updates from the director. My kids have positive social interaction and participate in a diverse array of activity. When there’s a problem or a conflict, I’m always offered a collaborative solution. On occasion, the corporate policies can be a bit cumbersome, but staff has always taken steps and time to answer my questions. My favorite aspect of Childtime is, without reservation, the sense of community. The older kids know the younger ones, there are plenty of opportunities for group classroom interaction—both indoor and outdoor, and I’m greeted by name (of course by the staff, but by the KIDS, too!) Parent’s Night Out is a nice perk, too. The prospect of transitioning from having a family member care for our kids to a care center was initially quite daunting. I worried that we’d be trading an intangible family bond for convenience with our work schedule. That trade didnt happen. It sounds corny, but we got an extended family out of our enrollment. I have a hard time reading what some rather jaded individuals posted here. This is a great place for my kids and worth every cent I put into it. They’re happy, we’re happy, and to any parent who’s looking for the best when it comes to their kids—we feel this is it.

Anonymous User

After reviewing prior incident reports, it appears that Childtime applies its policies inconsistently. In a prior incident report for 2012, our child was sent home for being sick, and the report refers to "24 hr symptom free" in the "details of incident" section. We took our child home after Childtime called, and returned the next day since he was fine (~1 hour before 24 hours from the incident per Childtimes report), and the admin did not have any problem whatsoever then and did not even mention anything about 23 hours. Thus, with this latest incident, since they were so firm on not accepting the infant the next day, and did not even mention to come back 1 hour later, Childtime probably "ran the numbers" for the infant room and refused to accept the infant, contrary to application of their policy before when they did not care and did not say anything. Or, they treat different people differently, engaging in what smells like favortism or discrimination against those who express concerns about Childtime to apply their policies differently depending on whether they like you or to suit their own agendas. IMO - avoid this place, or be warned of the multitude of issues in a prior review including hand foot mouth disease, lice, infant bitten in face, very bad infant room design, etc., and people like Christine, notified of a negative review by Childtime, who think counting minutes to 24 hours is "accommodating" - that alone should give people pause before going to a place like Childtime.

Tae Eung Kim, M.D.

Our daughter has been coming to Childtime since she was just a few months old, and over the years, yes, there are available activities, like music classes or soccer lessons, yes, there are events, like the holiday music show, and yes, as the children grow, there are more academically inclined projects, but the most important thing to note is that the staff make the place. Its an odd thing, to entrust the care of your child to others, but the teachers and other staff at Childtime have become beloved members of an extended family for us, who know and cherish our daughter, her teacher from last year, Ms. Edna, her teachers this year, Ms. Lisa and Ms. Gabby, and the centers director, Ms. Becky, who has known our girl by name since she was just a few months old. Plus, like our daughter told me to say when she found out that I was writing this review, I have to make note of the fact that the classrooms are clean and smell nice too!