Address: | 5933 Auburn Blvd, Citrus Heights, CA 95621, USA |
Phone: | +1 916-944-4500 |
Rating: | 4.2 |
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Abe Link
I decided to try United Auto Body after having a happy and straightforward experience after my car got in a wreck about 2.5 years ago and my insurance recommended them as a trusted shop. Not only was that experience awesome but the reason why I am writing a review today is that I had some problems with my car starting up and needed a trusted mechanic who wouldnt upsell me. I wasnt sure if United did mechanic work (they dont) but I asked them for any recommendations. I described my problem over the phone and they immediately knew it was a battery problem. Jon (the owner) even suggested that my battery could have been still under warranty. It was! I had a weird 4 year warranty but I didnt have a the receipt obviously. He said it wasnt a problem and helped me track down the store I bought it from through the type of battery it was (cuz I didnt remember the name) and just like that I got a free replacement battery that I would otherwise would have paid for - just before the warranty was about to expire. United didnt charge to diagnose. Jon just helped because he is an honest person. He is smart, does quality work, and you know he wont upsell you. This is for saving me 100 bucks Jon. Thank you :)
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Amanda L
I recently got into an accident. While my insurance was being complicated and didnt tell me anything I needed to, to get the process going.... this body shop is well knowledged in vehicle accident steps. I also loved the follow up calls to tell my status on the vehicle plus was done earlier than expected! The only bummer was my paint didnt match toooo well but my color (red candy) is a three stage paint process that is almost impossible to duplicate. Over alllll Id come back. :)
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Taylor Richardson
This place is great all the way around. They are super nice. I bought my car from them in 2014, Its been a great car, and it recently got some major front end damage. I took it back to them and they did an amazing job making it look brand new. It looks better than before. The price was very reasonable. I recommend these guys to everyone.
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Melissa McDonald
I took my car in after my accident and it is stressful enough. And I had a hefty deductible and they not only made my car better and new they helped with my deductible and put me at ease. Thank you guys.
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Rebecca Johnson
One of the best body shops for customer service. Their work is awesome as well. They truly are there for their customers. Will use them again if ever needed.
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Carol Craw
What a rude shop owner and office staff! No manners, overpriced and really mediocre work. If u like bondo on your car, go here, they buy it in bulk.
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SAILESH RAJ
Excellent workmanship on body work and paint great savings go see John
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Denise Esse
Excellent staff and the owner fixed my Acura to perfection!
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Josh H
Rude liars. Do not give these guys business.
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Maria Rojas
They do great work and friendly service!