Got Watts Electric

2250 Commerce Ave c, Concord, CA 94520, USA

Address:	2250 Commerce Ave c, Concord, CA 94520, USA
Phone:	+1 925-421-0411
Site:	gotwattselectric.com
Rating:	4.9
Working:	Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours

Location

Photos 100

Reviews 8

Richard Spitzer

First, let me state the normal cliché, I don’t write a lot of reviews. In this case though, I felt compelled because of the excellent professional service Troy Carlock of Got Watts Electric gave me. A bit of background now, it started with my wife waking me up in the middle of the night, to tell me the power was out. I of course mumbled that its probably temporary in the area of where we live, and go back to sleep. She further nudged me and said, it’s just our house. Of course, I thought she was crazy, but I got up and lo and behold after walking outside on our court, our house was the only house with no power. Our lines are underground, so I saw nothing obvious to tell me what was wrong. I went to the side yard where the PG&E smart meter was located, and with a flashlight, determined, the meter was working fine. I then checked the main house breaker and found it was tripped to the middle position, it felt warm to the touch. I tried to reset the breaker, but it required quite a bit of strength to throw. Not knowing if this was a normal mode of operation for the breaker, I had visions of resetting the breaker and then being blown back against the fence, but in the movies you just get up and in real life, you are either seriously injured or dead. Getting out my phone I Googled 24 hour emergency electricians, and found Got Watts Electric, they advertised 24 hour service in my area. Got an answering service, after getting some pertinent information transferred my call to Troy. He was very professional, asked questions in a way that was not demeaning, and was eventually at my house within 30 minutes. Not bad for 12:30 in the morning. He was able to finally reset the breaker, did an on the spot load test to check the current load at the moment. Then he went into the house and inspected the house breaker panel for any issues. During the whole time he was incredibly professional, the main point is that I never felt pressured or ill at ease (what bad news he going to find about my wiring, how much extra will this be) that you get with a lot of contractors. Nothing made up or phony, no hard sell here. Basically the breaker tripped, probably just due to age. He said he could replace it, but did not feel it warranted it at the moment, and if this happens again, just give him a call at that point. Needless to say, I slept well that night. He also gave me a courtesy call the next day to just check in and see if everything was okay.

Chantal Rees

Got Watts has helped me twice and both experiences were stellar. The first job was to check the electrical systems when we were purchasing our home. Troy came by to complete an evaluation and he was thorough and efficient. He made sure to point out a socket that needed to be replaced which we had the seller take care of before moving in. Troy also made sure to look in the attic and verify that there was no knob and tube wiring. He went the extra step to make sure the electrical was truly up to the required standards. The second time was when we put in our air conditioner. Got Watts handled all of the electrical required for the new unit. They were extremely fast, but they never cut corners. I was impressed with the level of professionalism and knowledge, not only with Troy and Jeremy, but their entire team. I have also worked with Shelby in the office and she is friendly, diligent and astute. She immediately helped me get an appointment to coincide with the AC installation and she kept me informed each step of the way. Overall, they do quick, clean work and each member of the team is a true professional. Customer service is paramount to this company and I highly recommend Got Watts for all of your electrical needs.

Jay Clifton

Ace and Brian did a great job. Our kitchen ceiling doesnt have attic access and so they had to cut into the drywall to install the fixtures. We understood up front that any necessary repairs to the drywall would not be included in the price. It turned out that none were needed as they cut very carefully and no cracks appeared. We are very happy with our new lights... much brighter and sleeker than our outdated 70s fixtures. Ace and Brian also took the time to drape our cabinets and countertops, put a dropcloth down in the hall and kitchen, and even vacuumed up afterwards. Also, this was our first time installing recessed lights, and we had quite a few questions during the estimate process. Shelby was very patient with us, gave us the information we needed, and provided updated estimates as we figured out what we needed.

S. Scharf

I had a great experience with the Got Watts team and would definitely use them again. I thought it was a good sign that right from my first phone call, everyone who dealt with me was knowledgeable and professional. Chris came out to give me an estimate and discuss the project; he answered all my questions and gave me some good ideas for how to proceed. I had a short timetable and they found a way to schedule my project quickly. Chris also did the work, and he was great from beginning to end; very careful and considerate in my home, and professional and efficient with the installation. Theres a reason this is a diamond certified business. I recommend them enthusiastically.

Scott Sullivan

We needed a simple NEMA 14-50 run 30 feet from our panel in the garage to charge our car. We got two quotes. Got Watts not only had the lower quote, but Jeremy was far more informative regarding the options and materials they would use. He also did not try to pressure me into additional work like the other contractor we spoke with. Scheduling was quick. They sent one of their technicians who performed the installation exactly as described. We passed inspection a few days later, but most importantly, the car pulls a steady 40amps for the past two months with no problems. We will definitely use Got Watts again.

Joseph DeCredico

When I called to set the service call I was told that a charge of $225 for the first hour was their standard. An electrical socket that connected to a sump pump in our backyard kept shorting out. Technicians arrived and within 10 minutes or less determined that the problem was with the pump and to call a plumber. I was charged $225. I feel their should have been an adjustment for just a 10 minute service call. I called a plumber and he was here for 2 hours, replaced both pumps, electric connection on one of the outlets and charged me $230 plus the pump costs.

Debbie Jett

The men who came to do electrical work were very pleasant and professional. I was under time constraints so I requested an estimate the same day as work scheduled. The first estimate was more than I had planned, so they were able to work within my budget to get the essential work done. I was very pleased with this process. Now I have two ceiling fans (we saved money by actually installing ourselves-the electricians did the wiring) and a chandelier that look great--wiring done before popcorn ceiling removing crew came. I highly recommend them!

Sheryl Vierra

In my business, I deal with a lot of contractors and you would be hard pressed to find a company that conducts themselves with such professionalism as the Got Watts crew. Both Brian Monteith and Jeremiah Parla installed my whole house fan. Due to my very old houses unusual attic space and inconsistent framing making this job difficult, they both pushed thru with an attitude of "pleasing the client". I have also used Got Watts on another large electrical job with the same results. Kudos to Jeremy with his crew and Office mgr, Shelby.