Address: | 10151 S De Anza Blvd, Cupertino, CA 95014, USA |
Phone: | +1 408-366-2962 |
Rating: | 3 |
CM
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This place is called $2.75 Cleaners now. DONT GO here. I AM FURIOUS! I usually dont write a review unless it is extremely bad or it is an exceptional service. This place falls in the 1st category-extremely BAD. I took my clothes here for dry cleaning. Not only it didnt get cleaned. It RUINED my clothes. I regret tremendously!!! The service was poor. The lady owner was rude, unhelpful, and unprofessional. I now have a large 5 inches long 3 inches wide BLACK SPOT on one of my favorite jacket, and several water marks on the dresses and skirt. These spots were NOT THERE before I took in for dry cleaning. I took the clothes back, the lady owner simply refuse to admit its their doing. And, saying they cannot accept clothes after a month. This is only place I took the clothes for cleaning. I have not took them out of the dry cleaning plastic bag or wear these clothes since the cleaning. Where else could I get these black spots or water marks? This place is dishonorable. The black spot is so big that it is impossible not to be unnoticed. Someone in this place must have done something in error to have caused a spot like this. But they are silence about it when I picked up the clothes. And, they are not willing to own up their mistake or error. My mistake is, I trusted this place when I picked up the clothes without checking them. I grab the bag of clothes and left as I was in a hurry. Second mistake I made is, I didnt open the bag until when I needed the jacket. It is one thing if they didnt clean it well. It is another thing if they creates more problems to my clothes and RUINING it. They were going to charge me for another cleaning fee and no guarantee that the spots will be removed. What?!?! After they ruined my favorite clothes? Save yourself some headache and heartache(for ruin your favorite clothes). Go somewhere else!!!
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Anonymous User
Ok. So they actually do write your name on your shirt at the bottom. The people were friendly, and offered to wash my name off (!) but I really feared for my shirts to go in again.
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Joel Joseph
Ive been coming here for probably a little more than a decade. Great people and great service, highly recommend to my friends who are new to the area
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Oliver Patron
Very bad service. The owner is rude and weird. He will insult you for no reason at all. They stained my expensive suit-pants and ruined them.
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Shilpa B
Ive had some expensive clothing dry cleaned here and my experience is good.
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Bahram Gholizadeh
I like this place very friendly and good job
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Hsing Cheng
Good for inexpensive clothes
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Howard Paige
Great service and value!