Great Clips

4550 Tassajara Rd, Dublin, CA 94568, USA

Address:	4550 Tassajara Rd, Dublin, CA 94568, USA
Phone:	+1 925-556-1775
Site:	greatclips.com
Rating:	3.2
Working:	9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–6PM 10AM–6PM

Location

Photos 41

Reviews 20

In Joon Hwang

I came here several times before and have received pretty good haircut and service. Today, I experienced such blatantly rude treatment to the point where I felt mortified. They seemed busy and overwhelmed with 10 people on the waiting list displayed on the monitor at the front (people making appoints online). I waited till the hairdresser (first time seeing her there) to call me up and asked her how long my wait was. Although there were 10 names in front of me, she said she can cut my hair right away. Being confused, I nicely asked her again to double confirm. Thats when she started raising her voice in short temper hurrying me to sit at her station. She started cutting my hair in a rudely hurried manner ignoring my direction. She was hurrying and pretty much bumping her electric razor to the back of my head. A minute into it, she walked away for a few minutes suddenly answering a call in the backroom. She then came out with saying a single word of apology or excuse. I was on the verge of walking out of the salon half way then. I suppressed my frustration and decided to wait till the end. The hair cut was much shorter than I would have hoped. I was at the verge of refusing to pay and complain. However, I didnt want to embarrass myself by risking making this unpredictable and rude hairdresser lash out. I will never come back to this place again. A terrible quality control and mgmt. This store needs to realize that most of their clients are local and repeat customers. They also need to train their employees to be able to communicate better in English. You dont need to be proficient at speaking fast. However, you must be able to listen to requests or at least have the patience/decency to clarify what you dont understand. My family will not be back here again. Horrifying.

Kyle Kelly

After approximately 8 times visited, I have had a similar experience each time. I appreciate a hair cutting place that has consistency even when you have different hair dressers. I usually go for a trimmed comb over that I style messy. I have not had a complaint yet. I will be going again. My Wife also has had a few hair cuts here and all 3 times were positive experiences for her.

Anonymous User

My girlfriend and I went to this place for haircuts. However, the time for each haircut is so short that the quality is really poor. We told them that the resulting hair looked unnatural and needed more work, while they were so unwilling to work on it one more time and simple told us that it was finished. Well never go to that place again.

Anonymous User

My 13 yr old and 10 yr old both got great layered hair cuts! My 13yr old had one piece thats a little bit long near her bangs, but, overall is very good due to layering her thin hair and still making it look thick its tricky and the beautician managed to make it work and her hair looks very good.

Avinash kumar

I got coupon fro $5 off, they said their machine wont read online coupon from iPhone. I received the worst cut in my entire life. There was a Old Lady she dont listen to what you want. She ruined my hair style, Avoid this place. I will not recommend to anyone!

Donna Tingle

The stylist was very nice. However, when I looked at my credit card bill I found that the gentlemen that checked me out added an extra tip that I didnt authorize. I tipped my daughters stylist in cash for a reason. Im very displeased.

Anonymous User

Ive been going there for a couple years now and have always been satisfied with the service ive received. The owner is incredibly gracious and seems to know all her regulars names. Good, affordable location.

Babar Waseem

I visit on Thursdays in every two weeks. Im a student at Las Positas college and i get my Haircut here at $9.99. Vietnamese lady is very professional. There is an online check in option too. Best Salon!

mohit bansal

They dont even consider checkin people. I checked in and they took other people who were waiting before(without appointment). Then why the hell would a person take appointment. Haircut also not so good.

robby chon

Frankly they suck at cutting hair. My hair is always left with different lengths at the top. I have to go home and fix all the long pieces sticking out here and there.

Anonymous User

I have been getting my haircut in this place for over five years. I am very happy with their services. The owner, Sunny is very nice lady...

Joey Wong

Ive been a customer for well over a year now. Ive never had a bad experience. All the ladies are super friendly. Remember to tip them well.

Nehchal Thind

Horrible place. My stylist didnt know any english and was very rude. I would give it zero stars if I could. NEVER COMING HERE AGAIN!!!

Robert Arce

Affordable for a reason. I received the worst cut Ive ever had here. They dont listen to what you want. Avoid this place. Just bad.

Anonymous User

I went to this place after I found a coupon in Valpak for 10.99 and they refused to honor it

Jyothi Srivathsan

Not at all happy with my hair cut!!!! My hair looks worse than before the haircut!