Pacific Elite Collision Centers El Segundo

200 Nevada St, El Segundo, CA 90245, USA

Address:	200 Nevada St, El Segundo, CA 90245, USA
Phone:	+1 310-426-9400
Site:	autobody-review.com
Rating:	3.8
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed

Location

Photos 25

Reviews 15

Vinod Raina

Worst experience ever. My car went for repairs and no one bothered to let me know that the car wasnt ready for pick up on the scheduled date. When i reached the center, i was informed that the car is not ready. And on that date, i was advised to come after 2 days. On the revised date, when i reached the collision center, i was told that even though the door has been fixed but the airbag is showing up on the dashboard. It needs to be fixed again and cant get the delivery of the car. Finally, the car was delivered and bills settled. Rental car returned to Enterprise Car Rental. The biggest surprise was that GEICO was told that the car has been delivered on time, which i came to know when after exactly 22 days, the Enterprise car rental, deducted amount of $100+ from my credit card stating that GEICO refused to pay for extra days. Obviously, i am contesting the charge and have stopped the payment to the merchant and have reported the matter to GEICO. This is insane and i would never recommend Pacific Elite and GEICO to anyone. Thanks

Tim Stewart

An insurance company sent me to Pacific Elite Collision. The firm called me to set-up an appointment. I went to the appointment to get a estimate for the damage. The company representative did not share my attention to detail when photographing the damage and seemed to dismiss my concern for shifted body panels in places other then the obvious impact zone. I was told they would have an estimate ready within an hour. I asked if they have ever worked my vehicles make and model. "Weve worked on thousands of cars" was the representatives comment. I am assuming that means no. After four hours I contacted the company representative asking for the estimate report but was not able to reach them. The firm never sent an estimate. These are not good signs of trustworthy company. Therefore, I found another shop for my business.

Cadie Carroll

If you need to get your car repaired, I cannot recommend Pacific Elite in El Segundo enough. The manager, JV (apologies if spelling is not correct) is a great guy with great character. His goal is to make sure youre taken care of, and its very clear that he runs this business with transparency, efficiency, and integrity. Pacific Elite not only did a fantastic job repairing my car, but theyve made a life-long customer for all of my future needs, due to kind of people they are. Thank you Pacific Elite --

Mary Kimball

When I brought my car to Le Mans for repairs, I was greeted by a very friendly employee. This was the beginning of a remarkable experience that included "taking care of" me. I was reassured & kept informed by phone. When I picked up my car, it looked like new. This was a 2 week ordeal for me, however, the people at Le Mans helped make the experience far better than I expected because of their sincere care about me. I shall not forget them!

G Abrams

If you never heard of creating a RAVING FAN, then you should try allowing this business to service your auto repair needs. You will become a #RAVINGFAN. After someone hit our E550 AMG (BENZ), we decided to allow Elite to repair the damages. They performed excellent and walked us through every step. You will be pleased, they deliver and listen to the customer. Happy to be back in excellent condition. G

Charlie Basil

Thanks for the awesome work. My side view mirror was broken and I had a big gash on my rear passenger side door. These guys got all the parts in next day, and had it fixed, buffed and washed same day. Excellent customer service, prompt follow up and communication. LeMans Body & Paint is the only El Segundo auto body shop in my eyes.

Travis Grant

brought in vehicle for a check engine light. They have a cozy relationship with Geico that resulted in miss handling of my car. They are either incompetent or malicious in my opinion. Two days after bring my car to them I need an entire new engine.

Blanca Baires

excellent!!!!!!!!!!!!!!!!!!! customer service, job was great and geico insurance excelent !!!!!!!!!!!!!!!!! everything was done right away so happy will recommend pacific elite for body shop!!!!!!!!!!!!!!

Anonymous User

Within a week of moving to El Segundo, I got in a crash on Mani St. Took my car to Lemans for auto repair on a whim, and they fixed it quickly and the price was more than reasonable. Highly recommend!

Marco Rocchio

The best! They are professional and compassionate. They know youre probably having a tough time...your car is wrecked. They are kind and patient. Highly recommend!

Alison Kaplan

Love Lemans. The quality of work is fantastic and the customer service is some of the best in the South Bay.

A Barati

The staff, especially the lady, was rude. Last time i go to this place!!!

Steven Baldwin

Quality of repairs great people

Anel Rodriguez

Great service!!!

Timothy Greenwood

Good work.