Address: | 717 E El Segundo Blvd, El Segundo, CA 90245, USA |
Phone: | +1 310-322-8411 |
Site: | elsegundoautobody.com |
Rating: | 2.5 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed |
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Jeff Frklic
This review does not reflect the work done but rather the total unprofessional attitude that was given to my wife, even if it was just an off day for this guy… THE SHOP gave my wife a 2:30pm appointment for a quote to have some insurance work done. Wife shows up at 2:30pm as per the appointment given by THE SHOP and was met with a guy eating lunch followed by this guy rudely stating" Can’t you see I’m at lunch, I’m eating, come back in 30mins." Seriously? You guys set an appointment then turn around and pull crap like this? Regardless if this shop does quality work or not, I would not even give my insurance companies money to this place, let alone my own. There are much more professional ways to handle a situation like this, it’s a shame because I was kind of looking forward to seeing this places work first hand...guess not.
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Kurtis Heslop
Do not waste your time dealing with this "collision center". This was the third place I went to for an estimate for a little scratch. They refused to give me a quote because I did not want them to order a new bumper (the bumper was not damaged). I told him that I would order it and change it myself if needed.This guy proceed to tell me he was going to charge me to removed the bumper.The previous places I visited did not mention the bumper at all. I insisted he only give me an estimate for the scratch so I can better compare it to the estimates I had gotten from other collision centers. He said "The way you want to do it, I cant give you a quote" and walked away. Totally unprofessional. I dont understand how you plan to run a business but refuse to give out a quote.
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Janet Barahona
Came here to get an estimate, really nice people, when it was time a month later to finally take it in I called a lady answered and told me " well since you never followed up we never ordered the parts" yeah I was not gonna pay my deductible cause some idiot with out insurance decided to rear end me. So I nicely asked, " so I cant take it in" she replies,"well no did you tell anyone you were coming "? So I said okay thank you, she says well Ill tell my boss to give you a call to see when you can bring it in... never got a call back, thank you for your business lol
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Anonymous User
Be aware that if you have your vehicle towed to this auto shop the charges for storage is $100 a day plus your towing charges which may or it may not be covered by the your auto insurance company check with your insurance first.
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Eric Leftwich
The crew here did an amazing job. My car looks like new, they handled all the paperwork with my insurance and quoted me a price that was fair. Close to my house and my work. Id definitely go back.
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Jade Aguilar
Had a really bad fender bender. And the manager at el Segundo really helped me out. They explained and answered any of my questions. Would come back again if anything happened to my car again.
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sabina castro
the receptionist was very helpful and very sweet. customer service was great too. my car was fixed within the time frame given and i was very please with the quality of work done to my car.
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Anonymous User
A little pricey and it took forever to fix my car!
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Lauren E
I had the bumper on my SUV replaced. Hit-and-run
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Norma Rodriguez
Good Job . Professional services !