Address: | 17120 S Figueroa St, Gardena, CA 90248, USA |
Phone: | +1 310-324-4004 |
Site: | bmautomechanics.com |
Rating: | 4.1 |
MA
Matt Foster
I am new to BM European Car Service, and must say I am now a customer for life!! I was referred to this shop by a few friends after I received some very disparaging, inflated quotes from a few dealerships and other European car repair shops. Needless to say, I was really concerned, because my wife’s Porsche Boxster S was having some troubling issues to include one that was causing the lights and other electrical components to act as though they were possessed (literally, sometimes they would turn on, sometimes not, and sometimes they would just randomly turn off for no reason??). From the moment we walked in the door, I felt at ease. Dani the manager and one of the owners was extremely professional and went out of his way to explain the possible causes. He went out of his away to walk me and my wife through the troubleshooting process and what to expect. As a retired Air Force officer of over 20 years and engineer, I truly appreciated the attention to detail he provided, as well as his forthright candidness regarding potential causes and possible cost. We left BM with confidence and from there it just got better! We received a phone call later that day explaining that they had diagnosed the issue as the light switch assembly and were informed that they had searched around and found a great price on a replacement component - who does that, just to save their customer a few bucks? They do! In addition, they addressed several other issues we brought up to them, basically for cost….they even took the time to buff out some scratches we had in the paint job - no charge by the way!! A couple days later we picked up the Porsche (on our schedule), and I was seriously impressed by what could only be described as genuine care and pride in the quality of work, and yes, they stated it was all guaranteed and in writing. These guys love the cars they work on and it is absolutely reflected in their product! I really don’t understand some of the other reviews on Yelp – possibly other shops bashing their competition??!! Because hands down BM Auto is a top-notch professional European Auto service shop that I would trust to repair any vehicle I owned just as much, if not more than the dealer – because you will get comparable, if not better results at a fairer price! This place is the real deal!!
A
Anonymous User
Check engine light came on and needed a check up. Found them online with a few great reviews. Made an appointment and arrived 5 min. early. They started joking about charging me for the extra 5 min. Hmm.... Okay, maybe they just have a bad sense of humor. Watched them run an analysis on the car but they told me they need more time to figure out what was wrong. Fine. After 2 hours, they told me they need to keep the car overnight for further inspection. Alright, I had the weird vibe since walking in, but this is too much. I knew I had to get out. I overpaid for the analysis and left. BOY did I ever do the right thing! Few days later, went to another shop that told me exactly what was wrong in 15 min. Took 2-3 hours to fix at less than HALF of what this place estimated. These people either dont know what theyre doing, or just want to see how much money they can extort out of a European vehicle owner. I think it could be a combination of both. The one star reviews are the true ones, folks. The rest are by the lady that works there. These people make a living ripping you off. AVOID at all costs! There are other honest hard working people in the area. Ask people. Keep searching.
LI
Linda Puzio
Finding a good mechanic is like rolling the dice and hoping for the best. One can always use a dealerships service center and know most of the time the work will be done well but the price one will pay is "off the charts." I found an auto service center that charges anything like "off the charts" – reasonable pricing with quality 5-star service. BM Auto Service & Repair is the place to bring ones car. I have a 2001 Audi which has cost me lots and lots of money over the years and Dani (one of the owners) is keeping my car alive and well until the time comes when my car is no longer driveable. However, be sure to make an appointment and expect to wait a few days – only natural when the quality of the work meets the quantity of people wanting service. Think trust, respect and confidence in leaving your car with Dani. The man has integrity – meaning he IS his word. When Dani tells me something about my car I know Dani is telling me the truth and not some b.s. that Ive gotten from other repair shops over the years. Plus I live in West LA and Danis shop is all the way in Gardena. Yes, his shop is worth the drive.
KE
keely jowitt
I really dont ever write reviews, but the service I received and money I saved has me feel its really the least I can do for these guys. I have an 84 Mercedes 300D Turbo. It breaks down constantly. I was having lots of difficulty getting up hills so I brought it into my local shop and got a quote of $3000 to repair. Honestly, I dont know a lot about cars but that quote had me feeling uneasy. I was referred to BM European Car Service by a friend to get a second opinion. I walked in, explained my situation and they asked to check out my car only to discover the problem was a few disconnected tubes! The mechanic helping me showed me how I could repair it quickly on my own if it ever happened again. He also advised me on "the hacks" of my turbo- frequent problems that he sees occur with them and the cheapest solutions to repair. My experience was like I was a good friend of his and he wanted to give me the hook up and protect me from getting bad advise or screwed over.
MA
Matt Rampias
Wow! Amazing Service! Friendly Staff! Pretty much as good an experience as I have ever had repairing a car. I was really impressed with their service and knowledge. My 850Ci was having an issue where it would turn shut off after being on for a short time. I brought it in after it was checked out the diagnosis was a bad fuel pump relay. I wasnt really sure what that all meant and Lenny took the time to explain the ins and outs of the whole system and why it was causing things to fail. The repair cost was quite reasonable and my car is running perfectly. Its been difficult to find a repair service that is trustworthy and does good work as well and I think I have FINALLY found the place to stay. I highly recommend BM European Car Service!
DO
Don Joel
Honest reliable service. i actually was looking for a place to bring my Porsche for service recently as it was due for an oil change and there were a few noises that i heard when driving. i didnt want to get raped by the ridiculous prices at the Porsche dealership and i googled Porsche Independent dealerships and came upon BM Auto Center. i decided to give them a try and from the moment i entered the shop I was happy I did it. i was met with professional and honest service. The service was completed on time and to my satisfaction. i would recommend this place to anyone interested obtaining honest reliable service for Porsche and not to be overcharged.