Address: | 127 W Rte 66, Glendora, CA 91740, USA |
Phone: | +1 626-963-7524 |
Site: | fantasticsams.com |
Rating: | 3 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM 10AM–5PM |
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Anonymous User
NEVER GO THERE - or you will get un-trained people with lack of basic customer service skills. spend the extra money, even just for a trim or you might have 4 inches cut off your hair and pieces sticking out and rude people telling you to "ENJOY" the horrific hair cut. went to have my hair TRIMMED. Was about 3 inches lower than my shoulder. simple hair cut, long layers on very straight hair, they ended up TAKING OVER 2 inches, now at my shoulder length, not even 10 minutes on it and i left with wet hair. got home, it dried i was HORRIFIED. IT looked like my 2 yr old neighbor took the scissors to my head. There were pieces just CUT up to my CHIN STICKING OUT.Called back and they told me to come back and that the head stylist/manager would fix my hair free of charge. went back, she was very rude as i was sitting there in tears. TOLD ME THE HAIR CUT WAS A GOOD ONE THEN OVER 2 INCHES WERE CUT OFF AGAIN AND NOW MY HAIR WAS UP TO MY CHIN. The parts that were sticking out didnt look as bad, not like a child cut them, but still just as outrageous. she told me "GO DYE YOUR HAIR AND THE HAIR CUT WILL LOOK LIKE IT SHOULD" ALSO SAID TO COME IN FOR A THIRD TIME IF SHE NEEDED TO RAZOR IT. she NEEDED to use the razor, just didnt take the time to fix my hair properly. two days later, asked for my money back, and SHE ARGUED with me and belittled me in front of customers. some people were so appauled after seeing that and THEN LOOKING AT MY HAIR that they left the salon before their appointments, thats how bad thisplace is,
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Anonymous User
I recently decided to try out FS for the first time I absolutely had an amazing experience here at the Glendora FS. LOVE the scalp massage with the shampoo and my cut came out just the way I wanted... I felt like i was at a spa without the ridiculous prices... FS my new neighborhood spa!!! Best Stylist in and around town!! Best
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Georgina Salcido
Clean facility; hairdresser professional; will go back to same hairdresser Rita.