Address: | 470 Idaho Maryland Rd, Grass Valley, CA 95945, USA |
Phone: | +1 530-272-2271 |
Site: | calibercollision.com |
Rating: | 4.2 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
RA
Rachel McCullough
This is no longer the level of service we once received when the business was Chriss Collision. Their prices are double what others charge for the same repairs. The incident which occurred in our driveway due to snow, going 2-3 miles an hour, on Jan. 23. We took the vehicle straight in to have the repairs started. I was told that if we waited an additional week, it would be a quicker repair. They held my vehicle from 1/30/2017 through 2/27/2017! During the process we were told there was additional underlying repairs, much higher than quoted prices, they are gouging insurance big time! The repair cost our insurance $8411 for the rear drivers side damage, a simple fix compared to major mechanical areas. Upon receiving my vehicle back, there are welding burns to the carpet, along with 2 clips that fell out when the back door was opened. Still not sure where those belonged? I was so happy with Chriss Collision and sad to say I will never frequent this business again. Weve been sharing our experience with friends and have heard similar and worse stories than our own. Be careful!
DE
Denis Kutch
Although the business has grown dramatically from Chris humble beginnings by the airport, they deliver the same, high quality service! I was hit by someone who took full responsibility, and planned to pay cash for the repairs...somewhat unusual compared to the usual insurance process. Everyone from Casey to Jill and the others with whom I interacted were friendly, helpful, cheerful, and...above all...professional. The car looks like new!
JE
Jeremy AcMoody
Honestly one of the best shops I have ever dealt with. I wold not recommend anyone else but them. They are super professional and very nice.