Address: | 2315 Foothill Blvd, La Verne, CA 91750, USA |
Phone: | +1 909-596-6194 |
Site: | panerabread.com |
Rating: | 3.9 |
Working: | 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 6AM–10PM 7AM–10PM |
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Kelsey A
I am not the type to leave such a bad review, but they need to do something about this location! Ive been to panera many times and have never had such a bad experience like we did here! First, we found out they no longer make the sandwich we always ordered which sucked but we didnt mind trying something else. Wanted to get a bread bowl and they were out of them. Asked prior to ordering if their kids turkey chilli was spicy at all and was told it wasnt only to have my son spit it out and cry because it was spicy. My husbands sandwich was $8 and had hardly any meat on it. We had to clean our own table and the bathrooms were dirty and out of paper towels. They were also out of napkins and tea. Overall, just poor customer service! Will not be back to this one!!!
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Anonymous User
The middle aged woman behind the register seemed annoyed that she had to do her job....ummm, isnt that what you are here for? It was empty and there was NO line yet she was rushing me while I was looking at the pastries and menu asking numerous times in an annoyed voice "are you ready yet" followed by agitated sighs. I would understand if I was standing there for 10 minutes while there was a line, but no one was there, and Im pretty sure I was only browsing the menu for about a minute or two. Anyways, I usually like the food when they dont burn it, make it quickly and sloppily, or give me something that has been sitting out all day.
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Arsham Karpuzyan
The reason I give one star is not the food there customer service is horrible orders are pack wrong at least 5 times for me, employees behind the food counter just talking and checking their phones they dont check the orders missing bread, chips, half sandwich, orders complains manager goes no where panera management please do something about orders and missing items bring the Panera service back to this location like I use to see other panera My opinion train not done properly this location
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Ronald U
Great place to eat dinner on a Sunday evening after church. Sometimes busy with students from local colleges/universities studying. Not loud, lots of whispering conversations. Outside tables are okay when its not windy or rainy. Awesome service along with the nice selection of food to eat, especially snacks & sweets sold. Love the fresh baked bread, daily made.
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Ron Spoto
Service and beverage were terrible. My party of five ordered food and drink. All were served, and I still had to go looking for me Latte, I had no food. When I tracked some down they said cues sir it will be right up. When it came my nephew was half done with his salad. My Latte tasted like salt water. No I remember why I go to Starbucks.
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A Zapata
Service is always bad here. They are always impatient and answer your questions rudely. Ive only gone twice bcuz of this. I cant tell you how many times I think of going for lunch or dinner until I remember how their customer service is-even from a manager!
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Lois Lansford
my daughter has celiac disease and we were trying to find out if there was flour in the turkey chili. the manager seemed bothered that we asked and when we asked if they had a gluten free menu she said no sharply and walked away.
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Patricia Sakaguchi
I eat at Panera in La Verne at least once a week. The food is excellent but what really makes the restaurant is the service. Always a smile on the servers and the service is fast. Ten stars********** to Panera in La Verne!!!!!!
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Albert Gonzaz
I enjoy coming here to eat and getting some work done, the food is very good, the service is very good, and the place is clean, I think its a very good value for my money
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Allan Jay Garcia
Aloha! Simple and nice Panera bread. I Like To Meet My Clients Here. Lots of seating and outdoor seating is well maintained. Staff friendly and fast.
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JASMIN SOLIS
Staff is nice and the soups are delicious. However, the soups leave you just as hungry as when you walked in. Fav: broccoli cheddar soup in a bread.
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Anonymous User
Great food. Bad service. The manager could take a lesson from the manager at the Panera on Summit in Fontana. That place feels like a second home.
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Dawn McKelvain
Having dinner at Panera Bread tonight and Larry was awesome!!! Helped my son with his salad and was very helpful amd friendly!! Larry rocks!!
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Anonymous User
There is another Panera closer to my home, but I love this one and attend regularly. Great environment with good people. Food is always tasty!!
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Omar L
My soup had the smallest piece of bread possible. Other plates with the exact same order had a much larger bread pieces.
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Mitch Stein
The food is ok but kinda high. The customer service is definitely lacking. Very clean, obviously a chain restaurant.
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Scott Williams
Good food but expect long wait times to order and dining room is often packed during lunch so its hard to find seating
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Ernest Aguilar
Like any other Panera, clean, good food, great service. But if you go after 3pm, forget fresh bagel, and other breads.
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Amanda Valenzuela
Panera is predictable, healthish, and quick. Their tea selection makes it a good meeting spot for friends.
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Thelma Garcia
Food was delicious, service was pretty good, just seating was a little bit crazy. But i enjoyed my meal (:
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Chelsea Porritt
Great staff! Seating indoors and outdoors! Good selection options for breakfast and lunch!
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Jason Gumaer
Food is good and fast but over priced for what it is. Have to really be in the mood.
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Yvette Johnson
High in carbs! Lol, good location, outdoor seating, food is okay, prices are high.
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G Jordan Financial
No more chili or vegeatable soup ..no more honey bread. All my favorites...
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Stephani Valdez
Delicious sandwiches and great service. Dont forget you can order ahead
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Damien Ortiz
Perfect Salad I had and it was only $9.25 for a small one
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Tuan Samath
Terrible service. They always get the orders wrong.
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Anonymous User
Great food as all Paneras, but service blows here.
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Guy Phillips
Great soups, salads, & panini & baked desserts.
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Dillon Buscay
Its a good panera. Service has changed.
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Gaming guy
Its good and had lots to choose from
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Sabrina Sanchez
Good seating and GREAT mac n cheese
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Mel M.
Friendly staff. Soft bagels. Clean.
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Ray Miranda
Good fresh food something different
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Kevin Ngo
Saw a mouse in outside eating area
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Jo´van McAdoo
Clean, friendly staff, good food
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Bill R. - So Cal
Good food, but a little pricey!
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Shawn Gilbert
Food is great....real PRICEY
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Jaucelynn Ford
Overpriced small portions.
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Carmen Aponte
Hazelnut coffee ... yeassss
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Elizabeth Roberts
Big outdoor seating area
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Jeffrey Wirtes
Pricey, but consistent.
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Bryan Decker
Always a fan favorite
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ARNOLD WELCH
Food is delicious
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Linda Crawford
Great selection.
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Juan Castillo
This place rox
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Will Hogshead
Good variety