Address: | 2868 Las Positas Rd, Livermore, CA 94551, USA |
Phone: | +1 925-344-6591 |
Site: | local.wheelworks.net |
Rating: | 4 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–5PM |
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Pete Tomiello
I stopped for fuel on my way to work. My truck did not start after refueling. I called AAA, then called wheel works to see if they had my batteries.(F350,7.3) Not only did they answer the phone an hour+ before they opened, Tom invited me to come in as soon as I could. I got there 45 minuts before they opened and Tom went right to work. The truck was ready to go before I was done with breakfast. I got about five miles from Wheel Works and my Power Control Modual when off line. I called Wheel Works and asked if they have had that happen before. They told me to being it back. I had the truck towed back and they went right to work on it. They troubleshot the system and found a hidden fuse, bad. After they replaced it, the truck ran fine. We think the short was caused by a broken button on the end of the gear shitfer. They didnt even charge me for the troubleshooting or the fuse. I will be back.
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Ta-shu Chang
Dont go there unless you want to be lied to! My car was down on the road and towed to Wheel Work. Base on my limited knowledge about the symptom, either the battery or the alternator was the problem. Wheel Work checked and replaced the broken battery but told me the alternator was ok. Guess what? After I picked up my car and drove about 20 mins, new battery drained out and I WAS DOWN ON THE ROAD AGAIN!!! After towed to another auto shop and diagnosed the real cause was a broken alternator!!! Really really good luck if you trust their "professional skill"!!!
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Sandra Marquez
I just wanted to Thank the employees there at Wheel Works for their hospitality and service. Tom was a blessing to us on a early Saturday morning, we were frantically looking for a place to service our flat tire so we could return to our home in the Central Valley. Tom welcomed us in 30 minutes before opening time and had us on our way shortly. You were truly a Godsend to this Damsel in distress! May God Bless you and your company over and abundantly! Pastor Sandra
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Ray-Francis Dayleg
Ziyad was great. I had an appointment and they took me in right away. While my car was there, they did what I expected and also did their normal courtesy check to make sure the minor maintenance had been taken care of. When my car was ready, I received a call to let me know and it was within the estimated time they gave me. Even though I planned for a longer visit, they got me out fast. No surprises, and very respectful of my time. These guys are great.
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Devyn VanArkel
Great service, ten times better than at my dealership! ALL the staff was friendly both at the shop and on the phone. For those of us who dont speak "car", they took the time to explain what was going on with my vehicle and I actually understood! I would highly recommend them! Thanks for solving the mystery noise Wheel Works!
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Rojohn Rieta
Nick and Adan were very helpful regarding my Pontiac G8 and alignment service. No salesey gimics that I saw. Scheduling was excellent. They were honest and they had given to me great customer service thus far including inspecting the car and I look forward to bringing cars to them in the future for more reliable service.
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Christopher Morgan
Tom and his team do exceptional work at Wheel Works. Even though Ive moved away from Livermore, I still take the extra time to drive out to see them--great rates, friendly staff, excellent speed, and they make sure I"m happy and taken care of every time. Never tries to over-sell me, either!
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Mark Mitchell
Made an appointment for 10am to get tires rotated and oil changed. Dropped off van before 10 and was told it would take about 1 hour. At noon i noticed the tech was just now starting to drain the oil. I wont be coming back.
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Vaibhav Wadekar
Great Shop for quick repairs. I went there for Oil- change and not only they take care of oil change but they checked the condition of my vehicle with standard checks..Great Customer Service
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Almas Kenges
I made appointment 8:00am. I walked in 7:58am. I waited 20 min. And finally I was told that walk in guys first and wait time is 2 hours for basic oil change.
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Greg Mullins
The gentleman behind the counter( Ziyad), was very nice and helpful, and took my wallet into consideration when quoting me a price on tires.
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Justin Giffin
Tom is great, needs to get the kitchen in order, as he has people out all the time!
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Michael Bartels
Great service with people who actually have personalities and enjoy what they do
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Alexander Blum
One hour till closing, but dont have time to do an oil change.
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Michael Stoffel
Checked my tire pressure for me in the rain what great service
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Randy Asai
Very friendly and courteous service we were very pleased
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Larry Fuccella
Very customer friendly and really professional!!!
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Bob Rivett
Love this place, great employees, fair prices.
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Parimal Sheth
Great Service, friendly staff and honest
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Daisy Gutierrez
Hands down awesome customer service.
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Patricia Benschop
Got me back on the road. Yessssss
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Frank Olivas
Good price and very good people
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Robb Dee
Charge electric car nearby.
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Arlene Cristobal
Great customer service
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Rogelio Molina
Good prices