Ulta Beauty

6312 Pacific Coast Hwy, Long Beach, CA 90803, USA

Address:	6312 Pacific Coast Hwy, Long Beach, CA 90803, USA
Phone:	+1 562-795-6780
Site:	ulta.com
Rating:	3.5
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 69

Reviews 12

Autumnn Wind

Went in to look for a new item being launched. I stood right in the front where the new items are on display. ..Three staff members saw me looking like I need help ..but no one came over to offer assistance. So i finally asked one to come over. She looked annoyed as I asked her how is the product used and how is it compared to another more expensive product that has been out for a while. The staff had no idea how to use the cheaper dup and what the established brand product was. Then she didnt even bother to tell me that they were out of stock of the newly launched product and was rather rude and made a snide remark about my appearance . Also I got no samples ..no gifts even though I purchased 130$ worth of merchandise. This Store Has Some Good Employees But the bad ones are bad. And they are out of stocks frequently. Management need to retrain staff on customer service and to check the stocks on popular items and replenish as appropriate. On Line Shop Is The Way To Go Once U Check Out the products , If instocks at the store.

Evelynn Sunga

Had horrible, prejudice customer service here. Went in searching for a particular palette. Looked around for twenty minutes before I found it myself (by being nosy and looking at what a customer was testing). There wasnt any stock on the floor. The girl that was testing the palette had an associate approach her, and she asked if there was any left in stock, she was told all the stock is in the back, but that there is some palettes available if she wanted them. She said she would take one. I later on found the same woman and asked if I could have a palette as well. And was told, sorry, theyre not in stock. Um. Excuse me, but I just heard you say there was some in the back??? What, so if I dont walk in all dolled up, I dont get to have customer service privileges? RIDICULOUS! Ill buy the palette from Sephora instead! They have better rewards anyway!

Adreana Langston

As of February 2015 this Ulta was one of the few to get the Clinique line. I would recommend it for that alone. But it is also worth mentioning that this Ulla carries high end makeup lines that offer colors appropriate for high melanin and medium melanin women . This is not true of 2nd Street Beauty, Long Beachs other high and beauty chain. Ulla also has a very good loyalty points program. If you are looking far beauty products for your nails, look elsewhere . The selection is paltry and the markup is pure greed. If you are looking for bath and body beauty products go to another Ulta. That section of this store was greatly reduced to make noon for Clinique.

Ana Forrester

Always come here first as i live nearby then end up going to Seal Beach store. Marina Pacifica is never stocked, even for regular brands like Lance, Clinique or Neutrogena. Staff usually too preoccupied talking among themselves to be helpful. Seal Beach completely different. this has been on on-going issue for over a year. Management needs to set up.

Amal Duwaik

I was just inside this Ulta and I was COMPLETELY ignored. Horrible customer service. I had to ask two associates who were chit chatting where the items I was looking for were located, although they clearly saw me searching, and simply chose to avoid me. Thanks. Ill take my money elsewhere in the future.

Delores Castillo

This place has the worst salon ever the 2 times Ive been here they completely ruined my hair especially tye lady Amanda who works in the salon.. Id rather drive to the lakewood ulta salon instead of getting my hair ruined here

Debbie Lewis

Monday thru Wed great deal on color and cut in the salon. Im never disappointed. Plus I like the offer of free bottled water and being in a store where I can pick up any Beauty/cosmetic needs.

AMBER STEEVES

I love Amanda she is totally cool and makes my hair look fantastic. Ive been going here for almost a year and am still loving it. Amanda gives me GREAT advice on products and how to use them

Angel Duran

Great selection of all beauty products, and prices vary from cheap to expensive brands. Only 3 stars because it is near impossible to find some help in that location ..happy hunting

Angelica Deaner

Knowledgeable staff, great salon services, tons of stock on hand. This is the place to go for your beauty needs.

jennifer jimenez

Great Employees, always very helpful and greet you.

Rocio Guzman

Not many working with customers