Address: | 10935 Weyburn Ave, Los Angeles, CA 90024, USA |
Phone: | +1 310-209-2000 |
Site: | nurturavedainstitutes.com |
Rating: | 3.5 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 9AM–8PM Closed |
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C. Marie
I went to this institute for the very first time yesterday to have a color re-touch (roots only). I spoke with the student about what I wanted and handed her a typed document stating what I wanted. It included my Aveda formula: 1 to 2 bowls of "30 volume 60 grams Deep 11-N" and instructions: Apply to new growth only; Dont overlap, pull through, feather; Do not add gloss, violet, or tones. The student is only about 1/2 way through her program, but she was educated enough to discuss the number of bowls with her instructor. 1 to 2 bowls of Deep is different (ie, double amount) than 1 to 2 bowls of regular color. So, they decided to make the bowls as they needed them, which was great, because doing so saved me money as only 1 bowl of Deep 11-N was required. The student applied the color to my new growth and chatted with me while it processed for 45 minutes. After she rinsed my hair, she added conditioner and wrapped it in a hot towel. During this "processing," she gave me a hand and forearm massage. Once she dried the crown of my head, I could see that the color was perfect. There was no line either! Since I have very long hair and I didnt want stay there for a blowout, I left with wet hair. But they put conditioner in it before I left, which was super sweet. I was very happy with the customer service and color experience at this institute, which is in stark contrast to a recent experience I had at Aveda Institute Phoenix (AIX). While at AIX, their Educator, Cosmetology Team Lead, and winner of their 2014 Inspire Greatness award (Angie Perino Nelson) turned my crown Polar Bear White and then "fixed" it by turning all 3 feet of my blond hair yellow as in Crayola Crayon shades of yellow. This was in spite of both verbal and written instructions I provided--just like I gave to this STUDENT at Aveda Institute Los Angeles. My advice is to park in a paid lot and then go to the appointment realizing that theyre students, so it will take a long time because theyre slower than experienced professionals. Bring in anything and everything you can to relay to the student and instructor what you want to achieve. These could include magazine photos, personal photos, a ruler, written instructions, drawings, etc. Once you establish a good Aveda color formula, ask them to share it with you so you can use it at other Aveda salons and Institutes in order to maintain consistent color.
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Karen S
Unfortunately, my personal experience was barely OK. They did a good job in coloring my hair, however, the environment from the front door on foward was NOT GOOD. The entire area of the town is FILTHY including Avedas institute.. The brass front door handles are dull, greasy, dirty and dingy. Inside, I never felt the place was clean. My friend went with me and had her makeup done... all the girl did was add eye shadow, mascara and eyeliner. Didnt even clean her face and apply new foundation. That was a week ago and after we got home, within 12 hours, my friend broke out with a severe eye infection and today, the doctor has put her on 3 antibiotics due to an invasive infection throughout her body - she now has diarreah, and is sicker than a dog and the doctor said she has an infection from something she has been exposed to. Unfortunately Aveda must not care much about the surrounding area including inside their salon. Again, the girl who did my color touch-up was OK, but I would NEVER go back as the institue is dirty. In observing other patrons, I feel the general attitude of the institute is basically a free-for-all; there was nothing professional about the entire place. I am shocked Aveda would allow such behavior and the gross lack of concern in all aspects in their Westwood/LA location. Trust me... you dont want to go there!
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Jillian Ryan
I just moved here from Dallas,TX, where I regularly went to Aveda for hair services. The visit I experienced the other day at Aveda on Weyburn Avenue was pretty terrible. I arrived on time for my appointment, and as I waited for my stylist, I was approached 5 times and asked if I was someone else (apparently there was another client before me and they couldnt find her). They were walking in circles not sure what to do. Twenty minutes later they took me in. I told the student I needed a bang trim and how I wanted it. Her teacher came over and cut my bangs worse than they were before. I told her they were still uneven, she said, "well thats how your hair naturally falls".She had no clue what she was doing and she was teaching her student wrong. She cut them again and said, "well your hair is naturally heavier on one side, we cant fix that". The floors were dirty, covered with hair, tin foil, hair dye. When I went to walk to the bathroom there was no space to squeeze between stylists and chairs to get there and no one seemed to care. I drove 45 minutes to get to the appointment, paid for parking, spent way too long at the salon, and ended up with a terrible bang cut. Definitely need more quality teachers here, more organization, cleanliness and professionalism.
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Anonymous User
I CAME IN HERE TO GET A HAIR CUT AND I MADE AN APPOINTMENT WITH TINA MARIE (BARBIE) SHE WAS VERY HELPFUL AND VERY KNOWLEDGEABLE. I WAS VERY IMPRESSED BY THE STUDENTS WORK INSIDE THIS SALON! TINA GAVE ME A COMPLIMENTARY SCALP MASSAGE ( VERY VERY SOOTHING!!!!) I ALSO GOT A FACIAL WHICH HELPED CLEAN MY PORES AND GIVE MY SKIN A SOFTER TEXTURE!!! SHE ALSO EXPLAINED TO ME THE VARIOUS PRODUCTS TO HELP TREAT MY DAMAGED HAIR AND THE OPTIONS I HAVE TO HELP PRESERVE MY COLOR TREATED HAIR. ON MY WAY UPSTAIRS TO THE CHECK OUT STATION, I TOLD HER ABOUT MY BREAK OUR SPOTS, AND SHE SHOWED ME THE VARIOUS SKIN PRODUCTS AND DAILY CLEANSERS TO HELP REDUCE ACNE AND GIVE YOUR SKIN A NATURAL GLOW. I WAS SO SATISFIED WHEN I WALKED OUT OF THE SALON, I HAD TO MAKE MY NEXT APPOINTMENT WITHIN THE NEXT 2 WEEKS FOR A HAIR DYE! OVERALL THE INSTITUTE HAS A LOT TO OFFER AND IS TEACHING ITS STUDENTS VERY WELL! TINA MARIE IS A PERFECT EXAMPLE, HER CUSTOMER SERVICE SKILLS ARE GREAT AND HER PERFORMANCE IS PHENOMENAL, AND OF COURSE HER KNOWLEDGE IS VERY EXTENSIVE. PEOPLE LIKE HER ARE THE ONES WHO REALLY SHOW LOVE FOR THEIR TALENT! I WOULD DEFINITELY RECOMMEND TINA MARIE (BARBIE) FOR ANY FACIAL OR HAIR TREATMENT!!!
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Marianne Eagan
I had a great experience at the Aveda Institute. I was just looking for a cheap quality haircut (no color) and that plus more is exactly what I got. I specified when I made my online reservation that I preferred a senior student. I was a little early but after checking in with the front desk, I was brought to the back relatively quickly. My stylist, Jackie V., was professional and did great work. In addition to a great haircut, I received my choice of 2 Aveda "rituals" from 4 options (I chose mini facial and scalp massage, but dont remember the other two options). I also got 20% off a product as it was my first time. Some things to note are that because it is a school, they do check-in with instructors at designated times to ensure that what they are going to do is ok. The plan is reviewed and the work is checked. Additionally, the students are not as quick as a regular haircut. There was also a little back up at the hairwashing station. All this meant I was glad I had parked in a lot rather than at a 2-hour meter. I plan to return for future haircuts!