Service King Collision Repair of Milpitas

156 S Milpitas Blvd, Milpitas, CA 95035, USA

Address:	156 S Milpitas Blvd, Milpitas, CA 95035, USA
Phone:	+1 408-961-2530
Site:	serviceking.com
Rating:	4.7
Working:	7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed

Location

Photos 21

Reviews 14

Jason Taylor

Was grazed by a van and needed some minor dent/scratch repairs on 3 different spots. Scheduled appointment through Geico, since its one of the Auto Xpress places (adjuster, shop, and rental car in one spot). All 3 were a pleasure to work with. Claims adjuster got us squared away with an estimate, which included an option for a flat check for 2 of the spots. We could sign off on them as acceptable and keep the money, instead of paying for repairs. We opted for repairing 1 spot, and then taking the check on the other 2. Shop representative was polite, work was done in a day (PDR, paintless dent repair), and they washed the car for us too. Not the best wash, but it was free! Plus, the other 2 spots were now imperceptible. Enterprise rental car was easy, gave us an SUV upgrade for free over the full-size. The rep was out of office when we returned same day, but the shop checked in the rental for us. Worth the drive up to Milpitas over using the closer San Jose location, IMO!

Sandeep Pai

Went for inspection per insurance company of the driver who hit our car from behind. After the inspection, the rep at Service king very clearly told us insurance will pay for replacing the part as the repair was not possible/more costly. After confirming twice that there is no out of pocket cost to me, i take an appointment. Just as I am about to leave, the person comes back and tells me the amount changed (within 10 mins) of when I was at the center.I come home and call back to change the appt to another time, and then I am told, - "just so you know you need to cover for some prior damage - amount more than 1000, After back and forth with two people at the center, they ask me to cal the insurance and deal with it. Bottomline, the service I got at Service King was unprofessional at worst and incompetent at best. I dont want to get my car repaired here if I cannot trust the quote provided and the verbal terms/commitments.

dajian dajian

At the beginning, I had some misunderstanding on the schedules and complained on Yelp. This got the local store managers attention (Ather Sheikh). Not only he personally saw it done as fast as possible, he also ordered a polish on the outside and cleaning of the inside too. When I came back to pick the car, he also personally met me in the place and made sure I was happy about everything. Even more, when he knew I had to return my rental car in a different place, he asked one of his guys to give me a drive over there. I have to say many of these far exceed my expectations, and made me a loyal customer. When you see a great manager like this, you know they will succeed for sure. As a big chain store, it is easy to lose track of something, it is the good manager and culture in place that can ensure their success.

Daniel Waters

Probably cleanest repair center I have ever been to. Everything seemed brand new. It had clean facilities, free drinks for people, and TV to watch. Repair was done quickly and people were nice. Totally recommend.

Brian Ouderkirk

Super clean and large facility...they pride themselves on that. Dont know how good their work is B/c we chose another place for the work. Reason was their bid came in 30% higher than our second highest bid.

Manuel Sagovia

Yes I have been there the people that work here are great they have time to explain to you of whats going on with your vehicle and very knowledgeable thank you Manuel s

Jenn B.

The guys did a great job on my vehicle. Quick and painless. Thanks!

arturo gomez

Muy buen servicio

Chris Z

Greatest service king! Super clean! I love it

Huy Pham

New center and customer service is great.

Shawn Moe

Great place, over the top repair center

Kenny L

Friendly service