Address: | 101 Roblar Dr, Novato, CA 94949, USA |
Phone: | +1 415-883-8473 |
Site: | toscalito.com |
Rating: | 4.6 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–5PM Closed |
KA
Kathie Fagerstrom
My last trip here on my way to Oregon was nothing but great, unfortunately I moved away and will most likely not get to bring my car to my favorite shop any longer. As I said my last trip to Toscalito in Novato was outstanding, they got my vehicle in did an inspection with my service, showed me what was going on and fixed it in a timely manner. While I was waiting they had several customers come in for help, being in customer service for as long as I have, I could see I was not the only one they handled very well. Andre, Pablo and Craig are very gracious and honest. I tried to Yelp what I experienced several times at this shop, but for some reason they take it down and hide it in a filtered section with about 40 other 5 star reviews. Thanks again Toscalito Novato for several great years of service.
LA
Lauryn Brawley
I had a flat and aaa towed me to this shop so it was my only option. I had to pay $200 in labor for 2 new tires because of 1 flat. Horrible customer service and the staff talking about drinking was more important then helping customers waiting infront of them. When I called at 7:30am after droping my car off the night before I was told a tire repair service would be performed "sometime between now and 5pm." I called 5 hours later and was given the same answer rude answer. I hope nobody else gets trapped at this repair shop like I did and get rapped with over price charges.
LA
Larisa Lane
I have had two different mechanical break downs on my 2002 Hyundai Santa Fe. this past year. Toscalito was able to diagnose the problems right away . They actually had me look at the underside of my car while it was on the rack to show me exactly where a leak was coming from. My previous mechanic supposedly fixed this leak two times... it was coolant dripping on my driveway. Both previous "repairs" didnt solve the problem. On the third time, I finally went to Toscalito , they diagnosed it and fixed it within two hours.
AN
Anthony M.
I went here for tires and was happy but not blown away. I went back becasue my car broke down, and had the best possible experiance. They had 3 different people check it out before telling me what was wrong becasue they wanted to be 100% sure what was wrong. I thought I blew a head gasket and lost the motor, but it turned out to just be a $200.00 repair! They knew I though it was a lost cause and still didnt try to rake me over the coals! Thanks guys! You have a customer for life!
MI
Mike B
Have had my cars worked on here all the time..nothing but great service..... these guys are totally awesome and fast.... i say come down here to buy tires, get your alignment done or just have your car serviced here....free wifi too. reasonalble prices including a great warranty program for their work. .. i would highly recommend these guys.. and that is why i keep comomg back..:-)!!!! Thanks again Toscalito!
WY
Wyllys Baird
These guys are excellent! They go the extra mile with your car to make a little more trouble free and in good repair, great at preventive maintenance. Their service is excellent! There timeliness is excellent. Their attitude and customer service are excellent! The best of all is that when you leave you have a great sense that your car has been well tended too!!
TA
Tabi A
Andre and the entire team are spectacular! Im dedicated to them for life - always taking my car to them. They treat you as if youre the only customer in the world - with honesty, integrity, and take care of your car as if its their own car. The best mechanic/car shop in the world! We are so blessed they are in Novato! Thank you for being our mechanic
AN
anthony lucero
Hello guys, I have a chance to say thanks. I am out of town with a problem as my wife needed help from you folks. Bravo my friends as she raved about being on time for work after your having the technicians check & correct settings from another so called "great shop". Insurance companies dont always take care of its customers. Anthony
BA
Barbi Whitbeck
Thank you Craig, Mike and crew for saving me today. I was on my way to a meeting in SF and my car was making horrible notices so I made it to Toscito they found 2 shredded tires...they got new tires on so fast I was only 20 minutes late...you guys are awesome and helpful...thank you for saving me
LU
Lucas Valles
These guys were amazing! found a small leak in my wifes car and gave me a good price. After that my battery in my own car died and they let me borrow a battery kit to jump start my car! These guys are good honest people that are here to help. Ill definitely be going back for all my services!
AL
Alison Fletcher
I know I can trust the assessment of my car, the mechanics, and the prices without worrying that I am being taken advantage of! I expect many more miles from my car due to your qualified and friendly staff!
DA
David Fiorito
Misdiagnosed problem. Cost me $600 for part replacement I did not need AND had to return the truck because tires out of balance. Did not fix original problem. Would not go back again
A
Anonymous User
This tire shop came handy when i had a flat tire. I took it to Toscalito Tire and Automotive, and they got on the tire right away. They were done with in few minutes
WE
Wendy Buscaglia
Craig and Mike are the best! They are honest and you can rely on the work. I have been coming here for many years. It is a pleasure to deal with good people!
DA
Daniel Indelicato
I have used them a couple times and always receive great customer service and communication. I have shopped around and they had the best price for me.
BA
Bart Ingargiola
I just got an oil change. I always get great service from the guys at the counter and my car back in a reasonable and timely manner. Bart
AL
Alex Hyatt
Was stranded with a dead battery and they saved the day! Excellent service with a smile. Highly recommended!!
DI
Diana Castellon
They went out of their way to give excellent service in a difficult situation.
RO
Ron Kiesel
Craig and staff are great they always take good care of me
GR
Griff Gardner
Always prompt. Always friendly and always fair.
CA
carlos gonzalez
Great service, best place tires and repairs
SY
Sylvia Costello
Great service, guys are very kind
NA
nashringa henrietta
Great service fair prices