Address: | 7801 Oakport St, Oakland, CA 94621, USA |
Phone: | +1 510-562-9650 |
Site: | serviceking.com |
Rating: | 3.5 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed |
MI
michelle davis
Liberty mutual recommended the shop and paid for all of my repairs. I refused my car twice due to poor repair work. The first time, the paint was not properly blended, causing raised surfaces. The tail lights were scratched and not replaced. The second time I asked to have my car put on the lift so I could inspect underneath. The piece they connected my bumper to was cracked and filled with putty. I pointed this out and the technician tried to convince me that this was normal. I requested that they replace that piece. I then got a phone call from the supervisor, telling me that they noticed a new Crack in my back light while the work was being done. The shop had my car for a total of 15 days. They tried to pass off shoddy repair work and Im really worried about the damage they did that I cant see. Their initial estimate to liberty mutual was $1300. By the time I drove my car off of their lot, it was $2600. The rise in costs were due to their lack of quality work.
KA
Kathleen Murphy
Had a very frustrating car accident that took over a month to fix (more Volvos dealership problem than Oakland Service King), but the staff here is INCREDIBLE! (Particularly Travis and Robert). Very flexible and accommodating, Travis even offered to deliver my car on a Friday to San Francisco PERSONALLY! so I could make a weekend trip. It was a pleasure doing business with them and would do so again.
MI
Michael D
I was contacted by them immediately, explained the service thoroughly and kept advised of the progress. I was given a rental vehicle and the process was to take four days. My vehicle was returned in excellent condition in three days. Every part of their premises was neat and clean.
LE
Lerhea Oneal
The staff was dismissive and not willing to help me only wanted an estimate and they told me to go elsewhere would not go there again!
RO
rohan chheda
Quick. Fast. Helpful. Efficient! Ask for "Mo". He will definitely hook you up!
AL
Alejandro Brando
Buen servicio
JU
Jua Pinto
Es bonito
RI
Richard Otter
Its what you expect.
ME
Mercy Bella
No comments