Address: | 5930 College Ave, Oakland, CA 94618, USA |
Phone: | +1 510-658-3070 |
Site: | stauderauto.com |
Rating: | 4.7 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–4PM Closed Closed |
SU
Susan Donahue
I took my 2000 Nissan Frontier there the other day cause I had been hearing noises from the brakes/ hubs and it was time for a tune up and smog. I was nervous because this could be like opening a can of worms and be the moment i get my head and finances around buying a new truck. When I take it to Nissan for an estimate they quote me a price that is double what the truck is worth. Bob got it that I wanted a safe reliable vehicle, not a new vehicle. It was also a great time for a not so honest shop to make some money. When I went in there my Rhodesian jumped up to the counter and Bob reached in a cup next to him and gave him a biscuit, 1st right move, 2nd was not making me feel cheep and saying that I didnt want a new vehicle just a safe/reliable one. After some minor cleaning they called and the mechanic said he heard a noise form the exhaust manifold. He explained he couldnt tell weather it was a small issue that could wait a while or something bigger that needed to be dealt with right away without taking 20 mn to open it up and take a look. I told him to go for it. They didnt find anything significant and said the breaks were fine. They did not hear the noises I described after driving it around but asked me to bring it by next time I was experiencing that. Two things in life I wish I was as a woman when things break and thats a mechanic and or a handyman. So to find an honest auto shop in my book it priceless. I will go back to Stauder Automotive with my can of worms hopefully for another 3 yrs or so. If you live in Rockridge this is a great shop, local guys. Even if you dont and you want honest service, this is a great shop $168.00 - AAA discount and $15.00 off smog applied, later It was tuned up, smogged and I had piece of mind, and my Rhodesian got another biscuit and Im sure he will want to stop by to see Bob in the future walking College Ave.
A
Anonymous User
Failed SMOG and called my mechanic, Berkeley Mini Car and they said that Stauder was expensive BUT they do VERY good quality work. Went there straight. Got an appointment 3 weeks from then. Jim asked me to fill out both the state repair assistance and Vroom repair assistance. Jim also told me to go to DMV and pay the renewal so that a late fee is not charged. Best tip ever. Took my car in at 8.30am. Was told may need the car for a day or 2 depending on what their diagnostic says. Was also told that they will also do the SMOG and see what their reading shows. At 9.30am was called by Jim and was told that the diagnostic showed that there was too much moisture and just needed a gas cap. So that was replaced and my car PASSED THE SMOG and i could pick the car up. SO all i paid was for the gas cap and the SMOG test with the certificate. Thanked both the technician and Jim and made an appt at DMV Claremont for 8.10am the next day and got my registration sticker in 5 mins. Great customer service, i must say.
A
Anonymous User
I have taken my cars to Stauder for nearly 40 years. No idea if their prices are competitive because I really dont shop around. They simply are the best. They are honest, do great work, never fix anything that doesnt need fixing and they let you know if it is time to think about replacing something so you can budget and plan for it. Always have the car ready when they say it will be and always call to consult if their are changes to what was originally agreed to. Best of all, when my kids started to drive and take responsibility for repairs and maintenance, they educated them as well. Hope to continue taking my cars there until I no longer drive. Just a great group of mechanics.
SH
Shannon Smith Hartwell
On the recommendation of a close friend I took my Jeep to Stauder when it needed work a couple of years ago. Great service, fair pricing, and excellent work. Since then I have had a few things (big and small) that needed work and each time I am pleased that Bob and the crew are able to figure out whats going on and fix it - best of all they really listen to the car owner - who knows the sounds and smells of a car better than the regular driver, right? This last repair diagnosis was a collaboration of efforts on my part and theirs - loved that they were so open to my thoughts, too. Really like it here. Dont forget to ask for the AAA discount!
MA
Matt S.
$285 for an oil change. I went there explicitly because they had a tire rotation included with their oil change. 6½ hours of having my car in their possession they only changed the oil. When I asked if they rotated the tires Bob replied "they didnt need it." My tires have been driven 8,000 miles, now Ill have to find an auto shop and pay them to do it because Stauder Auto didnt fulfill the services requested. I cannot recommend this shop. Call for a quote before you go, and make it unquestionably clear what services you want done.
A
Anonymous User
I feel like I am in good, honest hands at Stauder. There have been times when Ive gone in with a worry about something with my car - theyve told me its not a problem, and havent charged me. Thats different from some mechanics who might concoct some expensive and not-really-necessary procedure. Or the dealership, which would have charged me $100 to tell me nothing was wrong.
A
Anonymous User
Ive been taking my series of old cars to the Stauder boys for 35 years. Theyve kept my familys cars rolling and they cant be beat. They are great mechanics, are always friendly, and will never, ever, cheat you. They stay on a problem until it is solved. Youll never find a better place to go to keep the old vehicle going along smooth. Dont go anywhere else.
BL
Blair Biddle
Ive been taking my cars to this shop for over 20 years... The service is much better than any dealer service departments Ive tried and they are friendly. Always easy to get an appointment and the prices are fair. John is one of the best mechanics in the business. I feel good about supporting this local business.
EL
Ellen Jacobs
I dont know how Ill look neighbors in the eye and say for the 14+ years Ive lived in the neighborhood, Ive not taken my car here before! I will not make that mistake going forward. Highly recommend!!!! Found them on Yelp....just feel guilt I have been suckered into the dealership route for so many years!!!!
A
Anonymous User
I have been bringing all of my cars here for more then 20 years. I have them check out my new used cars also. I trust these guys implicitly. They are fair and competetive, and they always do GREAT work. I have never been disappointed. You must give these guys a try, you will be a client for life!
A
Anonymous User
Ive taken my cars there for several decades and theyve always done a great job. they are on the ball. Were online way before anyone else and make you feel secure. Thats important when you dont know a thing about how cars work! Very fair prices (Ive done competitive bids) and downhome folks.