Classic Cleaners
| Address: | 77682 Country Club Dr # F, Palm Desert, CA 92211, USA |
| Phone: | +1 760-345-5295 |
| Site: | theclassiccleaners.com |
| Rating: | 2.2 |
Location
Photos 1
Reviews 6
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Dar Mercado
They do not know how to mark clothing requests so that your items are cleaned and pressed properly. I have made several attempts and ask every time I drop off clothes to please make sure there are no creases in our shorts and pants, the owner Perry proceeds to tell me "your file is marked and the shorts will not be creased as requested and noted in your file" Today I picked up six pairs of mens shorts all creased. Shame on me for not checking knowing the history. I figured the owner would be the one to get it right. I called and requested they pick up my clothes, press them as promised and noted in my file then deliver them to me. I was told they dont do that and I would have to drop them off at 7 AM and return before closing at 6 PM and they will be redone as originally requested. This would be great if my husband wasnt ill and I had a personal assistant who had time to go to the dry cleaners to drop off, pick up, go back, then drop off the items to be corrected and then go back and pick them up again. I think 4 trips to the cleaners is a bit much. I explain my husband was ill with cancer and my timing is very limited, the girl apologized and said your order has to be $25 or more for us to pick it up and deliver… Such a disappointment in customer service. I shouldve known, its all about the money!
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Kirianah Nelson
After explaining to the girl six different times how I needed my drapes atlered, they took too much off and I had to wait even longer to pick them up, not to mentioned the alterations were overpriced, and even after they messed them up, they made no offer to refund some of the price.
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Hector Moreno
It would have been nice to know you are closed on Saturday when I asked for my clothes to be ready today? Think you could have told me sorry sir we are closed you can get your clothes late Friday or Monday. Guess I will miss that meeting today. What a joke
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McKenzey Adams
Husband and I have been coming here for years. Love their work and at times do special last minute favors. So helpful and great work.
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Sarah Azody
Professional staff with friendly service - very accommodating and trustworthy.
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Cyrus G
best quality and service