Address: | 2710 N Felts Rd, Spokane, WA 99206, USA |
Phone: | +1 509-926-1111 |
Site: | stanleysteemer.com |
Rating: | 4.5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Closed |
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therunnerchick8
Unfortunately not happy at all with them, the crew was very nice and explained what they were going to do but the actual service on the carpets and hardwood left much to be desired. The website says they move furniture and put up on blocks to get under furniture except for beds. Only furniture moved for the carpet cleaning was one cat tower, and one jewelry case, nothing else so they basically cleaned the carpets around my furniture not at all under it, so wont be moving my furniture around any time soon. I was "upsold",much to my disappointment with myself, "carpet protection" which was quickly sprayed on just those easy to reach areas...also, this is my fault, after they cleaned the hardwood floor, I was "upsold" for the "maintenance coat" to be applied. BIG MISTAKE, I told the serviceman, I liked the way the floor looked after he cleaned it and didnt want it but he was a good sales person and sold me on it. They had to come back the next day as I noticed a spot where the streaking was very visible and another spot that looked like too much of the product was just left on and had smudged. He redid the streaky area but didnt do anything to the other spot. I called the main number listed so I never got to talk to an actual person on location about it. Now, I just want to learn how take off that maintenance coat as the floor looks really awful. Hopefully they will call me back to let me know how to remove that layer of whatever they mopped haphazardly onto the hardwood.
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Nadine Burgess
Wow! These guys (and gals) are awesome! The booking process was quick and easy, and the communication throughout the process to have my air ducts cleaned was exceptional. Besides arriving when scheduled, I also received a phone call letting me know the technicians were on their way, which added to the convenience of planning my day. The techs were courteous, clean-cut, conscientious and worked diligently. They treated my house with respect and you can tell that they are very professional, and have a culture of doing things the right way. With three dogs, Im embarrassed by how much nasty-junk they found to remove, but the results are incredible, and its as though my house is new again! The crew at Stanley Steemer exceeded my expectations and I would highly recommend them for any project, big or small.
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THAT GRANDSTAFF GUY
Stanley Steemer came out to clean my Air Ducts and shampoo my dining room chairs (which hadnt been cleaned in years). The technicians showed up on time, walked me through exactly what they planned to do, and got everything done in a timely manner. The doesnt smell when it comes on and my chairs havent looked this good since I bought the dining room table set. I highly recommend Stanley Steemer to anyone needing their services: -Air Duct Cleaning, tile, grout, wood or carpet cleaning, upholstery cleaning, furniture cleaning, and more.
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Anonymous User
i will openly admit that when i heard stanley steemer was under new ownership i was a little amprehensive. I wanted to give them a chance and right off the bat i notice great results and great workers. They were very informative and truly took care of my home. I called David the manager and he was nice enough to come by and personally thank me for the business!! I think everyone should utilize this business ,they are doing great things for spokane
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Serena Carlson
I was disappointed by ZeroRez too--they came out on the pretext of a coupon and then upsold me a bunch of services and it cost me almost $200 to do 3 rooms. To make matters worse, the carpets were filthy again in no time. Stanley Steemer kept to the terms of the coupon, did a way better job, charged less, and the carpets were clean for a LOT longer. Highly recommended!
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Josh Gross
After being disappointed by ZeroRez i called Stanley Steemer. The level of service was far superior and the crew was extremely helpful. They provided me with lots of information about how to care for my carpet between cleanings and spent ample time working on some of the tougher spots we had on our carpet. I would highly recommend Stanely Steemer.
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Anonymous User
Arrived as scheduled, reviewed work to be done and completed quickly. Went over everything when completed Very friendly, polite crew that did a great job. Will definitely utilize services again.