Address: | 26 California Ave, Pleasanton, CA 94588, USA |
Phone: | +1 925-846-4886 |
Site: | sasgermanauto.com |
Rating: | 4.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Christopher Rong
For anyone that owns a German car, Ken is simply the best in the Bay Area. I live in the City (Marina) and drive to Pleasanton just for his team to work on my car. Ken and the team are detail oriented, extremely honest, and really good at their jobs. Their pricing is extremely fair and (perhaps most important) they stand behind their work. I just moved back from the East Coast and really don’t know much about a car. I own a BMW 335 – which is expected to be high maintenance. In the last two years, I have taken my car several times to Ken for normal wear and tear issues. Most recently, it had a problem with one of the modules that was extremely hard to diagnose. Ken and the team worked on my car for as long as necessary to make sure they could get a “correct” diagnosis and fix the problem properly. Any other mechanic would have likely charged me 2x what Ken charged or would have given up eventually (and recommend me to a BMW dealership). Ken and his team worked persistently and fixed the problem properly. I never feel the need to ask ahead of time what the cost because I know he is fair. He will never recommend extra work unless it is necessary. He spends the time to explain to you what you need done and why (as well as answer your questions/concerns). I STRONGLY recommend taking your car to SAS German Auto if you own a German car & live in the Bay Area.
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Terry Baxter
These guys are the BEST!... Great, fast and friendly service. I had a bad experience with a Mercedes dealership, in that they tried to tell me that I needed $5,000 worth of various repair work... I took my Mercedes to Ken at SAS German Auto, and his experienced crew was able to ascertain that the dealership had LIED to me, and that NONE of the more expensive repairs were needed... AMAZING... this is one shop that you can TRUST!
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Anonymous User
Highly professional group. Ken repaired my car the same day it was towed in and was very clear on the issues and solutions. He also recommended and thoroughly explained proactive service that was needed to prevent future breakdowns. Very happy with the service.
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Anonymous User
Ive been visiting SAS German Auto for the last 10 years and continue to be very satisfied with their work. They deliver on time and at a fair price. And the work is excellent or they correct it for no charge. What more can you ask for?
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Chuck Petty
Ken provided a summary of the condition of my car while diagnosing a problem and found a issue I wasnt aware of. He fixed my car keeping with his quote and did the work very professionally. I will go back for sure.